Associate Principal, Infrastructure Engineering

*****THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP*****Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.What You'll Do:The Associate Principal of Infrastructure Engineering is responsible for OCC's infrastructure engineering while driving continuous improvement across the production environment. This role combines hands-on technical expertise with strategic operational excellence, managing production administration of application scheduling and automation using Automic/UC4 software across AWS and on-premises platforms (Windows, MVS, Linux). The position serves as a technical evangelist for the best operational practices, working cross-functionally with Production Support, Release Management, Platform Services, Development, Testing, and Business Operations teams to shift the organization from reactive to proactive operations.Primary Duties and Responsibilities:To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.Infrastructure Engineering & Production AdministrationDevelopment Support: Code and maintain uc4 objects for development and testing teams; provide first-level support for non-production environmentsProduction Support: Provide second-level troubleshooting for scheduling issues in production environmentsAutomic Administration: Perform basic Automic/UC4 system administration including starting/stopping the Automic system and agentsSecurity Management: Maintain accurate inventory of all departmental owned logon IDs and passwords in CyberArkDisaster Recovery: Provide support for all disaster recovery tests and exercisesEnterprise Scheduling & AutomationComplex Scheduling: Develop, maintain, and optimize job schedules using Automic/UC4 software across multiple AWS cloud and on-premises platforms (Windows, MVS, Linux), managing multi-job dependencies and automated workflowsScripting & Automation: Utilize Automic scripting language, Python, PowerShell, and other scripting tools to automate variable passing, job execution, and test environment setup; use REGEX for pattern matching and validationFile Transmission: Coordinate and test new file transmissions with exchanges and members using Connect Direct, Sterling Integrator, and FTP protocolsBatch Processing: Prepare and maintain batch jobs and REST API callsOperational Excellence & Continuous ImprovementProactive Operations: Lead the shift from reactive to proactive operational posture by identifying and addressing issues before they impact productionPerformance Analysis: Analyze and report on production performance, capacity planning, and critical-path processing opportunitiesMetrics & KPIs: Develop, monitor, and report Key Performance Indicators to maintain compliance and drive measurable improvements through trend analysisProblem Resolution: Identify and diagnose complex problems affecting production performance; stand up SWAT teams when needed to drive resolution of ongoing issuesCross-Domain Collaboration: Work across network, database, storage, and application teams to assist with tuning and optimizationRisk Management: Surface environmental and operational risks; analyze repeating alerts to proactively identify issuesITIL Leadership: Actively participate in and shepherd Incident, Problem, and Change Management processes using ServiceNow; ensure adherence to ITIL best practicesProcess Automation: Evangelize for and implement repeatable, scalable automated processesCapacity Planning: Forecast system demands and recommend upgrades, expansions, and reconfigurationsDocumentation, Communication & Stakeholder ManagementDocumentation: Maintain updated procedures on all supported products; create comprehensive process documentationStatus Reporting: Provide daily status reports to management; attend project and status meetings as requiredKnowledge Sharing: Cross-train team members and stakeholders; deliver training on new product releases and best practicesVendor Coordination: Manage vendor support relationships and drive issue resolutionConsultation: Serve as a consultant and evangelist for operational best practices across the organizationAdditional ResponsibilitiesOn-Call Support: Provide on-call and/or on-site support for installs, production issues, and system availabilityOff-Hours Work: Participate in after-hours and weekend maintenance windows as requiredTroubleshooting: Perform complex hardware and software troubleshooting, taking corrective actions or coordinating with IT staff and vendorsSupervisory Responsibilities:NoneQualifications:The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.Required:Strongly customer service oriented with understanding of service level agreement urgencyExcellent consultative, communication, analytical, and judgment skillsStrong problem-solving and decision-making abilities with capacity to perform well under pressureHighly detail-oriented with strong time management skillsAbility to prioritize and align efforts with production availability requirements and business prioritiesAbility to work effectively and interact with clients, team members, technical staff, consultants, and vendorsAdaptability to shifting priorities and embrace of changeNatural curiosity with strong desire to share knowledge, cross-train, and mentor othersPragmatic approach to problem-solving that optimizes available resourcesDemonstrates sound analytical and diagnostic skills for complex, ill-defined issuesExperience working in the financial services or clearing industryDemonstrated ability to multi-task in a high-intensity environment with constantly changing prioritiesPreferred:AWS cloud infrastructure experience and/or AWS certificationsProblem/Incident management certificationsBackground in disaster recovery planning and executionExperience leading continuous improvement initiativesExperience with hybrid cloud/on-premises infrastructure managementFamiliarity with legacy scripting languages (Perl, REXX)Technical Skills:Advanced proficiency with Automic/UC4 Scheduler and Automic scripting languageStrong knowledge of OS/390 JCL and IBM utilitiesProficiency with modern scripting languages (Python, PowerShell, Bash) and REGEX for pattern matching and validationExperience with REST API integration and developmentProficiency with transmission protocols: Connect Direct, Sterling Integrator, FTPExperience with ServiceNow for incident, problem, and change managementWorking knowledge of ITIL principles and processesProficiency with Unix/Linux commands and tools (Putty, WinSCP)Experience across multiple operating systems (Windows, OS/390, Linux) in both cloud and on-premises environmentsStrong understanding of technical monitoring, metrics, and alerting systemsKnowledge of application lifecycle and deployment processesStrong PC skills and proficiency with Microsoft Office Suite including VisioSophisticated understanding of enterprise technology architectureMature understanding of the relationship between software and hardwareEducation and/or Experience:Bachelor's degree in Computer Science, Engineering, Telecommunications, or related technical discipline (or equivalent combination of education and experience)5+ years of experience in infrastructure engineering and production systems operationsCertificates or Licenses:AWS certifications preferredAbout UsThe Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:A hybrid work environment, up to 2 days per week of remote workTuition Reimbursement to support your continued educationStudent Loan Repayment AssistanceTechnology Stipend allowing you to use the device of your choice to connect to our network while working remotelyGenerous PTO and Parental leave401k Employer MatchCompetitive health benefits including medical, dental and visionVisit for more information.CompensationThe salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills, experience and/or education.In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package as noted on employees may be eligible for a discretionary bonus. Discretionary bonuses are based on various factors, including, but not limited to, company and individual performance and are not guaranteed.Salary Range$102,700.00 - $142,500.00Incentive Range8% to 15%This position is eligible for an annual discretionary incentive compensation award, for which the target range is listed above (see Incentive Range). The amount of such award, if any, will be based on various factors, including without limitation, both individual and company performance.Step 1When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.Step 2You will receive an email notification to confirm that we've received your application.Step 3If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. xijylhu For more information about OCC, please click here.OCC is an Equal Opportunity Employer

Created: 2026-04-03