IT Help Desk & Field Engineer

DescriptionWant to apply Read all the information about this position below, then hit the apply button.Location: This is a primarily remote position; however, candidates must reside in the Portland/Lake Oswego, OR area or Dayton, OR area to support occasional onsite visits to local clients.You're the kind of person who helps others succeed.You're sharp, resourceful, and calm under pressure"”the one people count on when technology misbehaves. You love solving problems, restoring order, and creating moments where others can breathe again because you've got it handled.But lately, you might be craving a team that matches your standards"”where doing great work and helping others thrive go hand in hand.That's where Endsight comes in.Who We AreEndsight is a fast-growing IT Managed Service Provider built on one core belief:When we help others thrive, we thrive too.We partner with small and mid-sized organizations"”including nonprofits"”to ensure their technology performs flawlessly so they can focus on what they do best.We're a team that learns fast, leans in, and looks out for one another. Life here feels like being part of a great university"”you'll grow quickly, connect deeply, and do work that truly matters.Purpose-What You'll DoYou'll be both the frontline hero and trusted guide for our clients, helping them succeed through technology that simply works.Your days will include:Providing remote IT support across a variety of systems and platformsSolving complex challenges with patience, curiosity, and a service-first mindsetCollaborating closely with teammates to create consistently excellent client experiencesContinuously learning new technologies and sharpening your craftHeading onsite for hands-on installations, configurations, and troubleshooting as needed. This includes installing wired and wireless networking equipment, setting up workstations, installing and updating software, troubleshooting issues, and more.Who Thrives HereYou'll fit right in if you:Take pride in helping others succeedLove mastering your tools and improving your craftCommunicate clearly and stay composed under pressureAre energized by teamwork and mutual respectWant to grow in a place where your success helps everyone winQualificationsRequired:Must have 3 years minimum IT Help Desk or Field/ Onsite Engineer experienceMust have at least 3 Managed Services Provider (MSP) experienceReliable Transportation and Current Driver's licenseStrong aptitude for Customer ServiceAbility to self-schedule and project plan for small engagementsAbility to organize and manage multiple prioritiesExcellent analytical, verbal, and written communication skillsAbility to adapt quickly to new technologies and changing business requirementsAble and willing to collaborate as part of a teamRespond to emergency situations effectively, maintaining poise and focusPreferred:Certifications: CompTIA (A+, Network, Security), Microsoft Associate/Expert, VMware, Apple, CitrixExperience supporting AutoCAD or other similar design softwareBachelor's degree (in a related field) or equivalent experienceIf you're ready to perform at a high level, learn like crazy, and make a real impact for the people you serve"”Endsight is where you belong.Apply today and let's build something excellent together.Benefits...What You'll GetMedical: Company pays 100% of the base plan for the employee and familyDental & Vision401(k) with employer matchingAccrued Paid Time Off9 Paid HolidaysCareer PathingAbout EndsightEndsight is a California-based outsourced technology managed services provider. Companies that hire us expect their technology to perform. And they count on us to make it so. While we ensure their systems operate effectively and their investments in IT align with their business goals, our clients get to concentrate on employing that technology to thrive. Our team of experts, ranging from the CIO level to readily-available help desk specialists, collaborate to provide comprehensive IT support to small and mid-sized businesses - nonprofits included. xijylhu In the realm of cybersecurity, we help organizations assess vulnerabilities, tailor and implement protection measures, train staff, and maintain effective practices.

Created: 2026-04-03