Advanced Metering Infrastructure (AMI) Engineer

This is a non-merit, employment-at-will contract position.All candidates should make sure to read the following job description and information carefully before applying.The Advanced Metering Infrastructure (AMI) Engineer is responsible for the planning, design, implementation, maintenance, and optimization of WSSC Water's AMI system, including smart meters, communication networks, data management systems, and related infrastructure. This position ensures reliable, secure, and efficient metering operations that support accurate billing, operational efficiency, and enhanced customer service. The AMI Engineer serves as a technical expert in metering systems, network integration, and data analytics, and provides engineering support across multiple departments to ensure system performance and compliance with utility standards and cybersecurity requirements.This position plays a critical role in ensuring accurate meter data collection, transformation, and delivery to enterprise systems used for billing, analytics, and customer engagement. The engineer will collaborate with cross-functional teams"”including IT, Operations, Billing, and Vendors"”to implement scalable integrations, automate data pipelines, and optimize system performance within a secure and compliant environment.Essential FunctionsLead the design, configuration, and implementation of AMI systems, including water meters, endpoints, collectors, and network communicationsPlan and manage AMI system upgrades, expansions, and integration with enterprise systems such as Oracle C2M, SCADA, GIS, and asset management platformsDevelop and maintain system performance standards, reliability metrics, and maintenance protocols for AMI componentsMonitor network performance and troubleshoot communication or data transmission issues between field devices and head-end systemsCoordinate with IT, field operations, and customer service teams to resolve metering issues and optimize meter-to-cash processesSupport data analytics initiatives related to consumption patterns, leak detection, and customer engagementEnsure AMI systems comply with cybersecurity policies, data privacy standards, and relevant federal and state regulationsEvaluate new metering and communication technologies, participate in pilot programs, and provide technical recommendationsDevelop technical documentation, including system drawings, standard operating procedures, and engineering reportsProvide training, technical guidance, and mentorship to operations and support staff involved in AMI deployment and maintenancePerform detailed engineering analyses for AMI system design, network coverage, and capacity planningManage configuration and integration of AMI head-end software and Meter Data Management (MDM) systemsConduct root cause analysis of meter or network failures and implement corrective actionsOversee vendor performance, contract compliance, and system warranty administrationPrepare and review specifications for metering equipment, communications hardware, and software systemsParticipate in cross-departmental committees and projects related to smart infrastructure and digital transformationDesign, develop, and maintain software integrations between AMI head-end systems, Oracle C2M, and related enterprise applicationsBuild and support ETL processes, APIs, and automated workflows to facilitate accurate and timely meter data deliveryImplement SOAP and REST web services to connect AMI, C2M, and other enterprise systemsCollaborate with Enterprise Architects, DBAs, and Cybersecurity teams to ensure data security, compliance, and performance optimizationAnalyze and resolve data discrepancies between AMI, MDMS, and C2M systems; develop automated monitoring and reconciliation toolsParticipate in full software development lifecycle"”requirements analysis, design, coding, testing, deployment, and maintenanceSupport deployment automation, version control, and CI/CD pipelines for AMI integration releasesDocument technical specifications, integration mappings, and operational proceduresProvide guidance and mentorship to junior developers and support personnel on AMI and C2M technical best practicesOther FunctionsParticipate in AMI system upgrades, pilots, and performance improvement initiativesCoordinate with vendors to resolve technical issues, review product updates, and plan enhancementsSupport business stakeholders with ad-hoc data requests, reporting, and troubleshootingContribute to strategic planning and roadmaps for AMI system evolution and smart water initiativesPerforms other related duties as assigned.Work Environment And Physical DemandsBusiness Casual Office EnvironmentRequired Knowledge, Skills, And AbilitiesStrong understanding of AMI systems, MDMS, and Oracle C2M integration architecture and data flowsProficiency in Java, Groovy, Python, or similar programming languages and frameworks and SQL/PLSQL for software and integration developmentHands-on experience with Oracle Utilities Application Framework (OUAF), SOA Suite, and Web Services (SOAP/REST)Experience building and maintaining ETL pipelines (SSIS, ADF, Informatica, or custom frameworks)Knowledge of AMI communication networks, xijylhu meter data validation, estimation, and editing (VEE)Strong skills in SQL, data modeling, and performance tuning with Oracle or SQL Server databasesFamiliarity with DevOps, CI/CD pipelines, and version control (e.g., Git, Azure DevOps)Experience with enterprise integration platforms and message queues (e.g., Kafka, Azure Service Bus)Understanding of cybersecurity best practices, data governance, and compliance within utility environmentsStrong problem-solving, debugging, and analytical skills for large-scale, data-intensive systemsExcellent interpersonal and communication skills with the ability to collaborate across technical and functional teamsMinimum Education, Experience RequirementsBachelor's degree7+ years of experience in software development or system integration, with at least 3+ years supporting AMI and Oracle Utilities C2M or MDM environmentsExperience with one or more AMI platforms (Itron, Sensus, Landis+Gyr) preferredExperience with Oracle SOA Suite, BPEL, and integration web servicesPrior experience in utility industry or enterprise metering/billing systems strongly preferredKnowledge of Agile/Scrum methodologies and ITIL practices a plusORHigh School Diploma and equivalent11+ years of experience in software development or system integration, with at least 3+years supporting AMI and Oracle Utilities C2M or MDM environmentsExperience with one or more AMI platforms (Itron, Sensus, Landis+Gyr) preferredExperience with Oracle SOA Suite, BPEL, and integration web servicesPrior experience in utility industry or enterprise metering/billing systems strongly preferredKnowledge of Agile/Scrum methodologies and ITIL practices a plus

Created: 2026-05-07