Director of Quality/Risk Management

Our client, a small 100+ bed hospital located about 45 mins outside of Durham, NC, has a need for experienced Director of Quality/Risk Management to join their team. Position Summary This position is responsible for the organization's risk management activities, which include the investigation and management of claims in conjunction with outside legal counsel. Managing and analyzing risk management data and conducting risk management educational programs, all with the objective of controlling and minimizing loss to protect the assets of the organization. Investigates and follows up on concerns and complaints. Also, this position is responsible for patient safety and implementing JCAHO National Patient Safety Goals/Standards. Maintains and continually improves the Corporate Compliance Program by conducting audits, monitoring, and training and educating staff, management, Medical Staff and the Board of Trustees. Chairs the ethics committee QUALIFICATIONS Minimum Education Bachelor's degree is required. Licenses/Certifications Current NC Nursing Licensed or Multistate Nursing License is required. Basic Life Support (BLS) through the American Heart Association is preferred. Minimum Work Experience Minimum of 3 years' related experience. Medical and/or Pharmaceutical Sales experience is preferred. Minimum Work Experience Minimum 2-3 years experience in healthcare risk management, or claims investigation/management. Management/Supervisory experience preferred. Should have experience with OSHA and JCAHO. Excellent communication, public speaking and interpersonal skills. Ability to function calmly and rationally in high stress situations and ability to build harmonious relationships with hospital management, personnel, and physicians. Medical and/or Pharmaceutical Sales experience is preferred. This area is a place where people care about both the past and the future and invite you to come celebrate the best time of all"”the present. The town is just beyond the bustling urban areas of Raleigh, Durham, and Chapel Hill. You'll be welcomed with lush rural scenery and warm, small-town hospitality. Nestled among gently rolling hills perfectly dotted with forests and farms, the town offers residents and visitors alike a chance to enjoy a gentler pace with options for plenty of activities. There are lakes to enjoy for water activities. There's lots to do here. From sports, live theater, dance, top-name concerts, comedy and karaoke to the fun of bowling, skating, movies, state-of the-art games and a fast-action dragway, your only problem will be making a choice! Salary range is $92,000"”124,000 plus some relo asst and a sign on bonus. Also eligible for up to a 10% management bonus. Ensure risk-based reporting needsProviding support for risk remediation plans, risk response, risk acceptance and the deployment of a business unit level operational risk registerAssess the company's risk appetite and calibrate risk mitigating activitiesEstablish catastrophe risk data policies for CAT riskBuild capability in risk management across the enterpriseHelp represent the company from an information security, risk and technology risk perspectiveAssign Corporate risk management staff to assist in various projects with risk management interestAssist in the development of risk response action plans to address risk factors identified in the organizational risk profileDevelop programs in support of risk policiesDevelop educational materials on model risk managementStandardize risk reporting across the CompanyOversee the day to day enterprise risk management activities and lead/oversee the risk officersCompensating controls to help manage riskEvaluate overall functionality of facility risk programs and performance of Corporate risk management staffOversee the completion of the annual risk-based audit plan focusing upon critical risk areas, including assessments of risk controlling activities and risk monitoring systems, evaluationMonitor all operational risk management activities of the organizationMitigate risk with stakeholders and business unitsMonitor all financial risk management activities of LiNKEnsure operational risk events are properly addressedFacilitate IT risk assessment and risk management processes, and work with stakeholders through the enterprise on identifying acceptable levels of residual risk

Created: 2025-05-23