Front Desk Clerk

Front Desk ClerkAbout the Company Supportive and friendly team environment Inclusive and welcoming workplace culture Opportunities for personal and professional growth Ongoing training and development programs Company values teamwork, respect, and collaboration Committed to helping employees reach their full potential Responsibilities of the Front Desk Clerk Greet and welcome guests in a professional and friendly manner Answer and direct incoming phone calls promptly and efficiently Manage bookings, reservations, and scheduling Handle customer inquiries, provide information, and resolve complaints Receive and sort mail or deliveries Maintain cleanliness and order of the reception area Update records, files, and databases as required Coordinate with internal departments to meet guest/client needs Process payments or issue invoices when applicable Qualifications of the Front Desk Clerk Excellent verbal and written communication Strong customer service orientation Professional appearance and demeanor Organizational and time-management skills Basic computer skills (MS Office, booking software, etc.) Ability to multitask and remain calm under pressure Attention to detail and accuracy High school diploma or equivalent Previous front desk, receptionist, or customer service experience Knowledge of administrative and clerical procedures The Front Desk Clerk role is fully onsite in Fairlawn, OH with a salary range of $37,000 - $45,000 depending on experience.

Created: 2025-06-05