Verizon Sales Associate

Our Verizon Sales Associate act as a direct liaison between the client and customer. They will also provide product and service information, resolve emerging problems with efficiency and professionalism, and facilitate the enrollment process. The best Verizon Sales Associates are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Verizon Sales Associate s can put themselves in their customer's shoes and advocate for them when necessary. Verizon Sales Associate Responsibilities: Provide customer support to new and existing customer accounts  Identify and assess customers' needs to achieve satisfaction and ensure long-term customer retention Build sustainable relationships and trust with customer accounts through open and interactive communication Deliver quality product presentations and answer questions with honesty and transparency Meet personal and customer service sales metrics and evaluate performance on a weekly basis Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure resolution Keep records of customer interactions and transactions in accordance with the company confidentiality mandates Verizon Sales Associate Requirements: Experience in customer service, customer support, sales or related field Track record of going above and beyond for customers Strong active listening skills and ability to build rapport with various personalities Quick learner and able to process constructive feedback in a positive manner Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively High school degree Please note: This is an in-person role that requires daily travel to our Albuquerque office. Local candidates are strongly encouraged to apply.

Created: 2025-06-05