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Community Relations Communication Specialist

SOFT Inc - Syracuse, NY

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Job Description

Are you passionate about building meaningful relationships and making a real impact in your community? We're looking for a Community Relations Communication Specialist to join a dynamic project team supporting gas and electric infrastructure projects in the Watertown, NY area. This role plays a key part in managing public outreach, stakeholder communication, and relationship-building across complex, multimillion-dollar projects. You'll work directly with landowners, business owners, and internal stakeholders to foster understanding and trust around infrastructure work that affects their communities. Key Responsibilities: Serve as the communications and stakeholder engagement lead for major construction and utility projects. Build strong relationships with community members, landowners, business leaders, and internal teams. Develop and execute communication plans to proactively address project impacts (traffic, environmental concerns, etc.). Attend and help lead in-person open houses and public events"”some during evenings"”as part of the outreach strategy. Create clear, easy-to-understand messaging and materials from complex technical data. Support internal and external communication needs throughout all project phases. Maintain project documentation, timelines, and outreach tracking. ✅ Top Skills & Qualities We're Looking For: Excellent written and verbal communication Strong relationship-building and empathy-driven mindset (this is key!) Highly organized and able to manage multiple projects and deadlines Self-starter who can work independently and cross-functionally Able to collaborate with all levels of stakeholders"”from landowners to executives ️ Tools & Tech: Microsoft Office Suite (required) Power BI, CoPilot, and Land Run (bonus) Ideal Candidate Background: Experience in community relations, communications, public affairs, municipal relations, or stakeholder engagement. Background in utilities, construction, infrastructure, or environmental projects is a strong plus. Bachelor's degree in Communications, Political Science, Environmental Science, Business, or related field "” OR equivalent experience (4+ years). Comfortable working in the field and attending evening events occasionally. Valid driver's license required.

Created: 2025-06-05

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