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Office Coordinator

Nesco Resource - Rochester, NY

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Job Description

We are seeking a detail-oriented and customer-focused Office Coordinator to join our client's team. In this role, you will play a key part in supporting day-to-day operations by managing service scheduling, handling customer communications, and maintaining office workflow. This full-time position requires flexibility for evening shifts and occasional weekends.Pay Rate: $20-$24/hrSchedule: M-F 8am-5pmA Day in the Life of an Office Coordinator: Coordinate delivery and service scheduling to optimize customer satisfaction and efficient use of company resources. Act as the liaison between sales and service teams to ensure timely installations. Track and manage service issues, following up with customers as needed. Develop and maintain strong customer relationships by addressing inquiries and resolving complaints proactively. Maintain accurate records of customer communications, service issues, and schedule changes. Notify internal teams and customers of any updates or modifications to schedules. Manage the office calendar and process over-the-counter customer orders.Requirements: High School Diploma or GED required. Previous experience in an office, administrative, or customer service role is required. Moderate proficiency in Microsoft Word and Excel. Strong organizational and communication skills. Ability to multitask and remain calm under pressure. Willingness to work evenings and occasional weekends as needed.Preferred Skills: Prior experience in scheduling or dispatch roles is a plus. Familiarity with CRM or scheduling software is beneficial.Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Created: 2025-06-05

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