President

Come join a growing SaaS company that is AI-Powered and Human-Backed Student Support for Higher Ed Institutions!This Jobot Job is hosted by: Michaela FinnAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $200,000 - $250,000 per yearA bit about us:Come join a growing SaaS company that is AI-Powered and Human-Backed Student Support for Higher Ed Institutions!Why join us?Competitive Base & BonusPotential for EquityExcellent BenefitsRemote (EST or CST timezone)Job DetailsJob Details:This role requires a visionary leader who can manage all operational, product and customer-facing functions while positioning the company for long-term success. The ideal candidate will thrive in a fast-paced, high-growth environment, balancing both strategic and tactical challenges.This role offers an exciting opportunity to shape the future, driving innovation and fostering a culture of excellence. The President will work closely with the Board, executive team and key stakeholders to lead the organization toward its next phase of growth and success.Responsibilities:1. Provide strategic leadership and direction for the Tech Services division, ensuring alignment with the company's overall objectives.2. Oversee the P&L for the division, ensuring profitability and financial sustainability.3. Develop and implement effective go-to-market strategies that drive business growth and customer acquisition.4. Manage the operations of our contact center, ensuring high-quality customer service and efficient problem resolution.5. Drive student engagement initiatives, fostering a positive and supportive learning environment for our student customers.6. Lead business development efforts, identifying new opportunities and partnerships to expand our market presence.7. Develop and execute product strategies, ensuring our offerings meet customer needs and remain competitive in the market.8. Oversee student services, ensuring we provide outstanding support and assistance to our student customers.Qualifications:1. Bachelor's degree in Business, Marketing, Information Technology, or related field. An MBA or related advanced degree is preferred.2. Minimum of 5 years of executive-level experience.3. Proven experience in managing P&L and driving profitability.4. Demonstrated ability in developing and implementing effective go-to-market strategies.5. Experience in managing a contact center, with a focus on delivering high-quality customer service.6. Proven track record in driving student engagement and managing student services.7. Strong business development skills, with experience in identifying and pursuing new market opportunities.8. Experience in developing and executing product strategies.9. Exceptional leadership and team management skills, with the ability to inspire and motivate a diverse team.10. Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.11. Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure.12. High level of integrity and professionalism, with a commitment to ethical business practices.Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Created: 2025-06-05