Training Development Manager

Job Description: We are seeking a detail-oriented and execution-focused Learning and Development (L&D) Manager & Program Managerfor a temporary role to support the rollout and management of key learning initiatives. This role is responsible for coordinating learning programs from planning to delivery, ensuring seamless operations across multiple stakeholders, vendors, and platforms. The ideal candidate excels in project execution and management, communication, and coordination, with a strong grasp of learning operations and implementation. Program and Project Management Drive the execution of assigned learning programs by managing timelines, task lists, milestones, and stakeholder coordination. Track progress, escalate risks, and ensure on-time delivery of program components. Maintain project documentation and prepare status updates for key partners. Stakeholder Communication & Coordination Draft and manage communications to promote training enrollment and participation. Serve as the liaison between L&D, business partners, HR, facilitators, and learners to ensure alignment and clarity. Schedule and coordinate meetings, working sessions, and training events. Vendor Management Coordinate with external training providers to execute against agreed-upon scope of work (SOW). Support vendor onboarding, logistics, scheduling, and program delivery. Collect feedback and support program debriefs and evaluation processes with vendors. Learning Delivery & Facilitation Support Support delivery of learning programs (virtual, in-person, or hybrid), including facilitator and learner logistics. Manage materials, access, and platform setup (e.g., Zoom, Teams, LMS). Troubleshoot delivery challenges and act as point of contact during live sessions. Evaluation and Continuous Improvement Support the development and administration of feedback surveys and data collection tools. Consolidate results and observations for reporting and continuous improvement. Track participation and completion metrics using learning systems or spreadsheets. Resource & Content Coordination Coordinate with subject matter experts (SMEs), internal partners, and delivery teams to finalize materials and ensure readiness. Organize and maintain program documentation, assets, and resource libraries. Sustainability Execution Implement follow-up actions post-training such as reinforcement communications, nudges, or resource sharing. Support knowledge transfer activities and help embed learning into day-to-day operations.

Created: 2025-06-05