Customer Service Representative (Office and ...

We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously.Handle incoming customer service callsDispatch incoming customer phone callsAccept customer calls and return customerMaintain customer service related information for customer accountsEnsure quality customer service and customer satisfactionMaintain customer service voicemail and return customer callsProvide customers with superior customer serviceProvide customer service for internal customersCapturing customer information and answering customer inquiriesResolve inbound customer calls regarding accountTake customer orders and provide high-quality customer serviceMake out going customer service callsWork with customer service manager to ensure proper customer serviceResolve any customer service issuesAnswering inbound calls and providing excellent customer serviceProvide customer support and handling customer inquiriesCombining excellent customer service skillsAssure quality customer service to all customersProvide exceptional customer service to all customersProvide superior customer service with all customer interactions

Created: 2025-06-05