Appointment Setter/ Telemarketer

Jan-Pro is the #1 Commercial Cleaning Franchise and #4 Fastest Growing Franchise as reported in Entrepreneur Magazine rankings. Jan-Pro of Northern Illinois is looking to hire a Telemarketing/Appointment Setter to join the team. This position is located in our Burr Ridge, Illinois office.  POSITION SCOPE: The Appointment Setter/Telemarketer position is responsible for generating outside sales appointments in assigned territories and providing general office support. The position is classified as non-exempt with a compensation of $45,000.00 per year plus a 10% commission on the first month's billing for all new account starts which are a direct result from appointments scheduled by the Appointment Setter/Telemarketer. RESPONSIBILITIES: • Generating outside sales appointments in assigned territories and providing general office support. • Confirming and gathering prospect information for future use • Completing sales performance reports • Preparing business correspondence • Interfacing with potential and current clients • Managing other administrative tasks such as maintaining accurate prospect/client records in JAN-PRO's online software tool. KNOWLEDGE, SKILLS, AND EDUCATION: • MINIMUM of 1 year in an out-bound telemarketing role averaging 150 calls per day • Ability to multi-task and keep composure in a fast-paced work environment • Time management skills • Follow through on commitments • The ability to handle difficult conversations • Excellent written and verbal (English) communication skills. • Proficient in MS Office programs (Word, Excel, and Outlook) and Internet operations • Strong presentation skills • Professional speaking voice and demeanor • Ability to work with highly sensitive information and work in a confidential environment • Successful completion of a pre-employment drug screen and criminal background check  PHYSICAL AND MENTAL REQUIREMENTS: • Ability to function in high-pressure situations • Manual dexterity to operate a computer (desktop, laptop and iPad) and other electronic equipment • Ability to take legible hand-written notes where necessary • Correctable vision and hearing • Excellent interpersonal skills • Clear, easy to understand oral communication ability • Ability to sit for prolonged periods ENVIRONMENTAL EXPOSURE: • Air conditioned/heated office environment • Exposure to artificial interior lighting • Low to medium level noise • Exposure to hazards as typically found in office products and equipment TO THE BEST QUALIFIED CANDIDATES WE OFFER: • Base hourly salary, plus performance bonuses.  • 401K Plan, Employer paid Healthcare Reimbursement Account • Paid vacation plus paid holidays 

Created: 2025-06-05