Dental Receptionist / Front Desk

JOB POSTING: Dental Treatment Coordinator LOCATION: Avondale, Arizona JOB TYPE: Full Time SCHEDULE: Monday thru Friday 7:30am- 6pm SALARY: TBD COMPANY: Desert Lake Family Dentistry At Desert Lake Family Dentistry, we're committed to delivering exceptional dental care in a friendly, patient-centered environment. We're currently seeking a Dental Treatment Coordinator to join our front office team and serve as a key liason between our patients and clinical staff. JOB SUMMARY:  The Dental Treatment Coordinator plays a crucial role in ensuring patients fully understand thier treatment plans and feel confident moving forward with care. Acceptance rate must be at 100% and meet all of doctor's needs. This position involves scheduling, financial discussions, insurance coordination, and providing outstanding customer service to enhance the overall patient experience.  KEY RESPONSIBILITIES: Present and explain treatment plans and associated costs to patients clearly Assist patients with financing options and insurance benefits Schedule appointments and follow-ups to maximize provider productivity Coordinate with clinical staff to ensure FLAWLESS patient flow and care delivery Follow up with patients regarding treatment acceptance and pending cases Maintain accurate patient records and documentation in the practice management software Answer phone calls and respond to patient inquiries in a timely and professional manner Ensure patient satisfaction 100% and resolve any concerns immediately QUALIFICATIONS: At least 3-5 years of dental treatment coordinator experience is a MUST Strong understanding of dental procedures, terminology, and insurance Excellent communication, sales, customer service and must be able to multitask Proficient in DENTRIX Highly organized, detail-oriented and capable of multitasking If interested in the position, please email resume to :                                                                       SUBJECT: Dental Treatment Coordinator                           (please do not call, you will be designated to email your resume. Thank you!) #CB

Created: 2025-06-05