Office Manager

Office Manager About the Role As Leadpoint grows, we are looking for an Office Manager to join the team with a background in all forms of compliance and employee engagement to help ensure employees have an amazing employee experience. In this role, you will partnerclosely with others on the HR and operations teams at our Phoenix headquarters to ensure compliance and drive key programs and initiatives. Yearly Salary: $70K - $80K You will • Partner with recruiting, field leaders and outside counsel to manage compliance matters. • Develop processes to ensure efficiencies within the Workforce Operations Support team • Capture, report and coach team metrics • Coordinate between all departments to ensure proper information flow and maintain accurate and up to date employee data across multiple databases. • Support and coordinate new hire onboarding/workflow; look for ways to improve the employee experience. • Serve as a point of contact for local benefit and HR questions. • Assist with other HR projects as needed. • Directly supervise small administrative team and oversee visitor experience to deliver exceptional employee and customer environment. • Work with vendors (High Street management, food & beverage, supply, cleaning) to ensure the office is clean and organized, including kitchens and common areas, and fully stocked with supplies. • Assist in organizing company-hosted events. You possess • 3+ years of experience in a customer service role with office management skills in a fast-paced, high-growth environment. • Excellent customer service and employee experience skills. • Must be able to function effectively in a team environment and earn the respect of team members through actions and contributions. • Ability to mediate conflict • Bilingual Spanish highly preferred • Detail-oriented with excellent analytical, planning, and prioritization skills. • Strong work ethic and a high level of discretion. • Strong organization, verbal and written communication, and interpersonal skills. • Willingness to learn new systems and processes. • Ability to adapt to a rapidly changing environment and to work across teams. • Ability to think critically, work independently, and solve problems. • Positive demeanor and conduct your work with a high degree of energy and enthusiasm. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. About Leadpoint Business Services Since 2000, Leadpoint Business Services has been helping waste and recycling companies become more efficient. That work starts with our employees - people like you. We hire, train, and put hundreds of people to work at our customers' businesses every year. Then, we work with you to help you perform at your best. Please reach out to LeadpointUSA.com for further information.This job description is intended to describe the general nature, complexity, and the level of work performed by employees assigned to this position, and it must not be interpreted as an exhaustive list of responsibilities, rights and / or skills required. Do not prescribe or restrict the work that can be assigned. In addition, this does not establish a contract of employment and is subject to change at the discretion of the company. This is a safety sensitive position for which impairment while working presents substantial risk of injury so the company will be testing for THC Tasking all office duties to office staffMaintain office equipment and office suppliesMaintain office efficiency by planning and implementing office proceduresSupervise all non- clinical office staff including business office, front office and administrative support personnelPerform general office/facilities management dutiesMaintain office equipment and ensure service contracts of office equipmentEnsure all aspects of office operationsClose the front office areaOrganizing office operations and proceduresHelp all departments in front officeManage the office support teamSupply for the business officeOperate an efficient office practiceMonitor office policies and proceduresImplement office policies and proceduresControlling the entire office administrationProvide administrative leadership to the front office staffAssess office staff on performance abilityCoordinate staffing within the officeMaintain office services and flow by organizing and managing office operations and procedures

Created: 2025-06-08