Administrative Assistant/Traffic Clerk

We are seeking a motivated and detail-oriented Administrative Assistant/Traffic Clerk to join our team. This role plays a key part in maintaining smooth logistics operations by being the first point of contact for truck drivers and providing essential administrative and customer service support. Key Responsibilities: Greet and check in drivers upon arrival; verify documentation and assign dock doors Check out departing drivers and ensure all shipping documents are accurate Dispatch drivers and coordinate with warehouse personnel to ensure timely loading/unloading Answer incoming phone calls and provide prompt, professional assistance Respond to customer emails in a clear and courteous manner Maintain accurate logs and records in the system Communicate effectively with internal teams, including warehouse, dispatch, and management Perform general office duties as required Must be able to travel from Lakeland to Haines City Qualifications: Prior experience in an office or logistics/customer service environment Strong communication skills (verbal and written) Proficient with Microsoft Office and comfortable learning new systems Ability to multitask and stay organized in a fast-paced environment Dependable, punctual, and a team player High school diploma or equivalent required Be able to travel between Lakeland and Haines City Preferred: Experience in a warehouse, transportation, or logistics environment Experience using Salesforce Familiarity with dispatch software or warehouse management systems (WMS) Pay Rate & Schedule: $18.50/hr Monday - Friday, 8:00am - 5:00pm with occasional Saturdays as needed Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Created: 2025-06-08