Customer Service Representative

Key Responsibilities:Respond to customer inquiries via phone, live chat, and e-commerce platforms regarding products, pricing, order details, and basic technical supportProcess customer orders, returns, and repairs submitted through various input methodsGenerate and send invoices (paper and email) to customersCoordinate with Shipping, Production, Accounting, and Quality Control teams to ensure smooth order fulfillment and issue resolutionTrack and manage instrument repairs through business systems from initiation to completionParticipate in process improvement initiatives to enhance service quality and operational efficiencyRequired Skills:Customer service and call center experienceStrong data entry and order processing skillsFamiliarity with ERP systems and Microsoft Office SuiteAbility to manage purchase orders and troubleshoot customer issuesExcellent verbal and written communicationStrong attention to detail and organizational skillsAbility to work independently and as part of a teamAdaptability in a fast-paced and evolving environmentHigh level of discretion and sound judgmentReliable attendance and punctualityPay and BenefitsThe pay range for this position is $22.00 - $23.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Camarillo,CA.Application DeadlineThis position is anticipated to close on Oct 3, 2025.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2025-10-02