Operations Coordinator

Job Title: Operations CoordinatorJob DescriptionThe Operations Coordinator plays a crucial role in managing tasks before they are relayed to warehouse teams. This position requires effective coordination with the customer service team, retail teams, and call center members. Responsibilities include handling patient phone calls, troubleshooting equipment, evaluating oxygen systems, scheduling, and collaborating with hospice partners for delivery and pick-ups.ResponsibilitiesCoordinate tasks before they are sent to warehouse teams.Collaborate with customer service, retail teams, and call center members.Handle patient phone calls and troubleshoot equipment issues.Evaluate current oxygen systems and manage scheduling.Work with hospice partners to arrange delivery and pick-ups.Assist walk-in patients with equipment delivery and returns.Manage routing and dispatch by coordinating with drivers and warehouse.Maintain a high level of comfort with typing and using Microsoft 365 tools.Essential SkillsProven customer service experience.Strong operational support and data entry skills.Proficiency in Microsoft 365, including Teams and email.Ability to work effectively in a team and independently.Leadership qualities and project management experience.Additional Skills & QualificationsExperience in the healthcare industry.Previous team lead or shift lead experience is a plus.Experience communicating with drivers and dispatchers.Why Work Here?Join a dynamic team with the opportunity to go on-call and earn bonuses. Enjoy a competitive benefits package that includes a 401k match, health, dental, and vision insurance. Employees are awarded 10 shares of company stock, 10 days of PTO in the first year, and are celebrated with food and snacks to highlight achievements.Work EnvironmentThis role is onsite from Monday to Friday, 8:30 am to 5:30 pm, and can be based either in the dispatch office within the warehouse or in a cubicle due to limited space.Job Type & LocationThis is a Contract to Hire position based out of New Berlin, WI.Pay and BenefitsThe pay range for this position is $20.00 - $21.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in New Berlin,WI.Application DeadlineThis position is anticipated to close on Oct 15, 2025.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2025-10-02