Financial Call Center Customer Service

Position Details:  Member Service Representative (Call Center - Credit Union)Schedule:Five days/week, 8 hours/dayTwo days off per week (one weekend day + one weekday)100% Onsite Position, great attendance required to stay in good standingAvailable Shifts (choose one and stick with it):8am–5pm (currently full)9am–6pm (currently full)10am–7pm (available)12pm–9pm (available)Training:3-month training periodMonday–Friday, 8:00am–5:00pm (must be available for these hours)Pay:Starting at $18 to $20/hour, based on experienceWhat You’ll Do:Provide excellent service to members in a fast-paced call centerSolve problems, answer questions, and process transactionsBe a friendly, confident voice for the Michigan First brandTake loan applications and follow through on member needsWhat They’re Looking For:Outgoing, personable individuals who love helping peoplePrevious customer service or retail experienceCall center or financial institution experience is a plusStrong computer and multitasking skillsHigh school diploma/GED requiredWhy Michigan First?Over 500 team members across 32 locationsAward-winning workplace cultureCompetitive pay and benefits401(k) with 100% match up to 5%Tuition reimbursement(free for employee use) Onsite state of the art fitness center, café, and even a bowling alley.? Workplace Awards & Recognition? Crain’s Cool Places to WorkHonored in 2018, 2019, and 2021–2024? Best Credit Unions to Work ForRecognized every year from 2014–2024? Detroit Free Press Top WorkplacesAwarded annually from 2013–2024? Best & Brightest Companies to Work ForMetro Detroit: 2013–2025West Michigan: 2021–2025National: 2013–2025? NAFCU Credit Union of the Year – 2021If you’re ready to build a rewarding career and make a positive impact, we’d love to hear from you!Pay and BenefitsThe pay range for this position is $33280.00 - $40560.00/yr.Company benefits will be shared, upon request. We do have a benefit overview that we can send over when the appropriate time is met. Please follow up with me directly on any questions. Thank you!Workplace TypeThis is a fully onsite position in Troy,MI.Application DeadlineThis position is anticipated to close on Nov 8, 2025.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2025-11-02