Service Crew Member – Quick Serve Cafe

Job PurposeOur Team Members make it happen! Team Members are the face of our business and the Smoothie King Brand. They help Guests meet their fitness and nutrition goals by helping select smoothies and retail products that inspire our Guests to maintain a healthy and active lifestyle.Duties & ResponsibilitiesEthics & ValuesFosters an environment of Team WorkRings up orders and handles paymentGuest FocusIs responsible for product and Guest Service experienceGreets and engages with the Guest to provide a friendly experienceEnsures our Guests purposes are met when smoothies are orderedBlends smoothie according to the recipe ticket for a consistent tasteInterpersonal SavvyCan concisely communicate details about Smoothie King products and information to all GuestsCommunicates with fellow Team Members and Managers in a positive mannerPatienceIs eager to help Guests select the appropriate product when Guests express difficulty with ordering or selecting a smoothieRemains calm with fellow Team Members and Guests during high volume timesPerseveranceCompletes daily checklist dutiesIs open to feedback from Team Members, Shift Leads, and/or Managers, then practices and perfects task(s)Approaches tasks with a positive attitudeTime ManagementShows up on time for workBalances personal life without interference to their work scheduleREQUIREMENTSAbility to follow procedures and willingness to comply with dress code requirementsAbility to keep the store clean and follow food safety regulationsAbility to operate a blender and POS cashier systemAbility to move boxes, weighing up to 55 lbs throughout the storeAbility to position self to bend, reach and scoop through assigned shiftsAbility to be punctual and adhere to scheduled shiftsWe believe each day is filled with promise and possibility. And our purpose is to help you get the most out of it. Thats why each of our ingredients is chosen carefully, and every one of our blends is crafted masterfully. So you can be your best self, live your best life, and rule the day.

Created: 2025-11-06