Merchandising & Marketing Operations Specialist (Store ...

About Ace Retail GroupAce Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.Job Title: Merchandising & Marketing Operations SpecialistDepartment: Merchandising & Marketing OperationsReports To: Merchandising and Marketing Operations ManagerExemption Status: Exempt (Salaried)About Ace Retail GroupAce Retail Group (ARG) is a division of Ace Hardware Corporation that owns and operates several well-known Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company. As one of the largest hardware retailers in the United States, ARG operates more than 250 neighborhood stores nationwide and maintains two headquarters in Overland Park, Kansas, and Farmington Hills, Michigan.With roots dating back over a century, ARGs success is driven by its people. What truly sets us apart in the industry is our commitment to hiring and developing individuals who are passionate about personal and professional growth and who want to be part of a company built on strong, enduring Core Values: Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork.General Job Summary The Merchandising & Marketing Operations Specialist provides administrative/organizational support for the Merchandising and Marketing Operations, Store Growth and Category Management Teams. The Merchandising & Marketing Operations Specialist must function successfully under the idea that retail is detail. The ability to tackle and progress multiple tasks and projects congruently is crucial.Essential Duties and Responsibilities As a member of the Merchandising & Marketing Operations Team, this position supports day-to-day activities for the development of new locations and supports the acquisition of existing Ace Hardware dealers, working closely with Store Operations, Category Management, Marketing and Visual Merchandising to ensure the accurate and timely flow of merchandising-related information and materials for the projects. This role is a key resource for employees in acquired locations as they navigate new processes, procedures and systems related to merchandising initiatives. Support new store initiatives with vendor setup and SKU setup, as well as vendor communication for all new locations. Provide ongoing support to the Store Teams as new stores are brought online after acquisition. Maintain accurate vendor information and product level information included SKU, UPC, cost, style and pricing information in our merchandise management system. Troubleshoot individual store issues in conjunction with the appropriate Category Manager, SSC counterpart, and/or vendor, resolving discrepancies with orders, receipts, packing slips as needed. Support the development of strong vendor partnerships, with prompt response and resolution to vendor issues and opportunities. Develop a basic working knowledge of Business Intelligence software reporting capability, to support Category Managers with weekly/monthly reporting where identified. Perform other related duties and special projects, as assigned.This position is also a key participant within Merchandising & Marketing Operations. Serve as the liaison for ACE Advertising materials, managing schedules and ensuring deliverables are received. Provide feedback to the ACE team on opportunities for improvements within the process. Prep materials for monthly planning meetings and lead certain sections within those planning meetings. Play an active role in the proofing of marketing materials prior to distribution. Work with the ACE team on creation of Westlake bulletins for monthly promotional efforts. Transfer Westlake bulletin line lists into Promo Manager to support monthly ordering activities. Perform quality checks within promotion entry striving toward a cleaner first proof. Maintain accuracy of Store Attributes within our master database and our websites and communicate necessary updates to a third party. Ensure timely completion of Product Sync updates, process New Store Funds for collection to support Accountings COOP collections, and maintain accurate, up-to-date Exclusion files. Address Zoho tickets that are submitted by a store(s) and assigned to the Promo Team. Partner with Inventory Management, Marketing, Category Management and/or the Information Technology Teams to research and resolve said issues. This also involves prepping communication about the resolution back out to the store(s) along with any necessary action the store(s) need to take as part of the fix. Perform other related duties and special projects, as assigned.Other Essential RequirementsAbility to exhibit and incorporate our Core Values into daily decisions and interactions with others:o WINNING In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.o EXCELLENCE Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our absolute best.o LOVE Love the people, love the work and love the results.o INTEGRITY For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.o GRATITUDE We recognize that we are blessed to be in the business of serving others.o HUMILITY We strive for greatness with a humble, modest and respectful attitude.o TEAMWORK We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing thatTogether, we are Ace.Minimum Skills, Requirements and Qualifications Bachelors Degree preferred, or equivalent work experience. Interest or class work in Merchandising or Buying a plus. Experience with JDA or other MMS systems a plus. Strong working knowledge of Excel. Strong written and verbal communication skills. Ability to manage multiple priorities in a dynamic business environment. Demonstrate organizational skills and attention to detail. Ability to work independently, be highly self-motivated. Excellent people and organizational skills. Analytical thinker, team player, customer-focused, business minded. Travel as required. Standing, walking, lifting (up to 25lbs) and climbing.Compensation Details$50000 - $55000For a full list of benefits and open positions, please visit us at: to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:Create Job AlertEqual Opportunity EmployerAce Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.RequiredPreferredJob IndustriesRetail

Created: 2026-02-05