Customer Account Specialist (Inside Sales)

Customer Account Specialist - Pharma Packaging Solutions (On-Site Position)WHY DO YOU WANT TO WORK AT LIVEO RESEARCH?Career stability and opportunities for advancementComplete Benefit Package, medical, dental, vision, 401K with company match, Short Term Disability, Long Term Disability, Employee LifeGenerous 401K MatchLiveo Research is a leading global manufacturer of rigid packaging solutions, with five strategically located facilities around the world. Our pharmaceutical manufacturing plant in Delaware City, Delaware is currently seeking a Customer Account Specialist to join our growing team.Are you an experienced professional who thrives as the key link between clients and internal teams? Do you excel at resolving issues, ensuring customer satisfaction, and building long-term relationships? If so, we want to hear from you!Join a company where your skills make a real impact apply today and become part of the Liveo Research team.What you will do:Extensive daily direct contact with customers to build sustainable relationships of trust through open and interactive communicationProcess orders from intake to invoicing for both domestic and international customersOpen and maintain customer accounts and all relevant account informationAssess and resolve any customer obstacles and/or disputes regarding availability, specification, pricing, invoicing, payment and transportationMaintain an in-depth knowledge of existing product and material specificationsActive role in complaint handling which includes providing feedback and potential solutions to achieve timely resolutionTo set you up for success in this role from day one, Liveo is looking for candidates who must have the following qualifications:Education:Bachelors degree in business administration or a related field2 -5 years of equivalent work experience may be considered, in lieu of a degreeExperience:25 years of experience in account management or sales support ideally in the pharmaceutical, packaging, or manufacturing industriesExperience working with cGMP (Current Good Manufacturing Practice) environments is a plusTechnical Skills:Proficiency with ERP systems required (e.g., SAP, Oracle).Strong Microsoft Office skills, especially Excel and Outlook.Familiarity with CRM software (e.g., Salesforce) is helpful.General Employment RequirementsBackground Check requiredDrug Testing requiredLiveo Research is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law. Compensation details: 55000-65000 Yearly SalaryPI5ec8fb6c11bd-31181-38712619RequiredPreferredJob IndustriesOther

Created: 2026-02-08