Insurance Customer Service Representative

Customer Service Specialist (Contract‑to‑Hire)Locations:? Omaha, NE (On‑site)? San Antonio, TX (On‑site – license required)Pay:$19.00/hr – Unlicensed$21.47/hr – LicensedStart Date: March 2nd, 2026Duration: 4‑month contract‑to‑hireAbout the RoleJoin a fast‑growing, tech‑first business insurance provider that’s redefining how small businesses get coverage. This is a true inbound customer service role. You’ll support existing customers and respond to inbound inquiries from small business owners who have applied online or are calling for assistance.If you enjoy helping customers, solving problems, and working in a collaborative, growth‑oriented environment, this role is for you.What You’ll DoProvide prompt, professional support with a focus on one‑call resolutionHandle inbound calls and follow up on online applicationsAssist customers with policy questions related to coverage, billing, and general clarificationAccurately document interactions and enter inbound leads in a timely mannerNavigate multiple systems while multitasking between calls, documentation, and follow‑upsContribute to a team‑focused culture centered on customer satisfaction, retention, and growthWhat We’re Looking ForRequired:Customer service or call center experienceComfort handling inbound calls and working across multiple systemsStrong communication, problem‑solving, and organizational skillsDependability and a team‑first mindsetPreferred:Insurance customer service experience (not required)Associate's degree required if non-licensedActive insurance licenseRequired in San AntonioPreferred but not required in Omaha#westpriority26Job Type & LocationThis is a Contract to Hire position based out of Omaha, NE.Pay and BenefitsThe pay range for this position is $19.00 - $21.47/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Omaha,NE.Application DeadlineThis position is anticipated to close on Mar 2, 2026.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-02-17