Healthcare Customer Service Representative

? Intake Specialist – Healthcare Services (4‑Month Contract | Potential for Extension)Location: Springfield, MOPay: $18–$20/hr (based on experience)Are you looking to continue growth healthcare field? Do you enjoy helping people, managing detailed information, and working in a fast‑paced environment?This Intake Specialist role is a great fit for early‑career professionals, recent graduates, or healthcare customer service experts.This is a 4‑month contract with the possibility of extension or conversion (dependent on business needs).✨ What You’ll DoAs an Intake Specialist, you’ll support patients, providers, and internal teams by:Entering referral information accurately and on timeWorking directly with physicians, referral sources, and staff to obtain proper documentationReviewing medical records to ensure compliance before services are renderedCommunicating financial responsibility to patients and collecting payments when neededNavigating multiple EMR systems to gather required informationCoordinating with insurance verification and sales teamsOffering excellent customer service by phone and emailFollowing company standards for documentation, shipping, and delivery processesParticipating in after‑hours on‑call rotation as needed? Why This Role Is a Great FitIdeal for candidates with at least a year of healthcare customer service or administrative experience. Great for recent graduates with call center experienceProvides hands‑on exposure to insurance guidelines, medical documentation, EMRs, and patient communicationOpportunity to build foundational healthcare administration skills? What You BringStrong written and verbal communication skillsExcellent telephone and customer service abilitiesProficiency with Microsoft Office and general computer navigationAbility to prioritize, multitask, and follow detailed instructionsProblem‑solving and decision‑making skillsCapacity to learn new systems quicklyHigh school diploma or equivalent required (Associate’s degree preferred)At least 1 year of work experience in healthcare, insurance, customer service, call center, billing, pharmacy, or a related field? Compensation$18/hr – Candidates with call center/customer service experience only$20/hr – Candidates with prior medical or insurance experience plus call center/customer service experience? Work EnvironmentProfessional office setting with extended computer useRequires discretion with confidential patient and insurance dataMay involve occasional deadline‑driven or urgent authorization tasksLight lifting up to 10 lbsAbility to work independently with minimal supervisionJob Type & LocationThis is a Contract to Hire position based out of Springfield, MO.Pay and BenefitsThe pay range for this position is $18.00 - $20.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Springfield,MO.Application DeadlineThis position is anticipated to close on Mar 11, 2026.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-03-02