Patient Services Specialist

Patient Services SpecialistLocation: On‑site — Westerville, Ohio and Delaware, OhioPay: $18.00/hr (W2)Work EnvironmentMonday-Friday ShiftsMonday: 10:00 AM-7:00 PMTuesday: 7:00 AM-4:00 PMWednesday: 10:00 AM-7:00 PMThursday: 8:00 AM-5:00 PMFriday: 7:00 AM-4:00 PMOutpatient officeBusy practiceFlexibility required to rotate among multiple locationsReliable transportation requiredTraining onsiteCompensation and BenefitsPay Rate: $18/hr (W2)Duration: 5‑month contract‑to‑hireIf eligible, benefits may include:Medical, Dental, VisionCritical Illness, Accident, and Hospital coverage401(k) Retirement Plan (Pre‑tax and Roth post‑tax contributions available)Voluntary Life & AD&D (employee + dependents)Short‑term and long‑term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance Program (EAP)Time Off / Leave (PTO, Vacation or Sick Leave)About the RoleWe are seeking a patient‑focused, organized Patient Services Specialist to support front desk operations across multiple outpatient clinics. This individual will greet patients, manage check‑in/check‑out functions, handle insurance and billing processes, and deliver excellent customer service in a busy medical environment.Key ResponsibilitiesPatient Support & Front DeskWarmly greet every patient with eye contact, a smile, and a positive toneGuide new patients through required paperworkPerform patient registrationAnswer phones, check voicemails, schedule and follow up on appointmentsCollect co‑pays and address charge‑related questionsInsurance & Administrative TasksVerify insurance and complete authorizationsMaintain accurate patient demographicsClose out day‑end tasksDocumentation & SystemsUse EMR systems: Therapy Source and Rehab ToolkitDocument all patient interactions with accuracy and professionalismRequired Skills & Experience1+ year of medical front desk, general front desk, or customer service experienceExcellent customer service (in‑person and over the phone)Strong computer skillsAbility to manage a heavy workload and multitaskHighly reliable and punctualHealthcare background preferred but not requiredCall center experience with strong service skills acceptableTop Skills – Must HavesMedicalHealthcareFront DeskNice‑to‑Have SkillsEMRInsuranceCopaysPatient demographicsWorkplace Type: On‑siteJob Type & LocationThis is a Contract‑to‑Hire position covering 4 local offices in Westerville, Ohio and Delaware, OhioWesterville, OH: must be able to cover 2 Westerville + 2 Delaware officesCandidates will know schedules in advance but must be flexible with limited notice.Pay and BenefitsThe pay rate for this position is $18.00/hr.Eligible benefits include Medical, Dental, Vision, 401(k), HSA, Life & AD&D, Disability, EAP, and PTO.Workplace TypeThis is a fully on‑site position across multiple outpatient clinic locations.Job Type & LocationThis is a Contract to Hire position based out of Delaware, OH.Pay and BenefitsThe pay range for this position is $18.00 - $18.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Delaware,OH.Application DeadlineThis position is anticipated to close on Mar 11, 2026.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-03-02