Account Executive

Position OverviewThe account executive interacts with the existing customer base and prospective clients in an assigned territory to provide quality customer service and increased sales by working with outside carriers to secure coverage not available through HAI Group products.The account executive performs analysis of the various insurance programs, eligibility requirements and rate plans to determine the appropriate insurance placement for the clients exposures and requirements. They are responsible for overall account management functions for customers in an assigned territory including new business placement, review, negotiation and processing of renewals, policy inquires, coverage reviews and claims and billing inquires.Essential FunctionsSupport customer-focused activities and manage accounts and assigned customersPerform renewal, selling and cross-selling activities; analyze eligibility, exposures, inspection reports, loss history, and other information to determine appropriate insurance placementEvaluate performance of existing market pricing and coverage; negotiating price, or rate insurance premiums in accordance with established underwriting authorityAdhere to eligibility requirements, underwriting guidelines and agency agreements of insurance carrier business partners, and responsibly execute rate plans within the guidelines and underwriting authority of the authorizing insurerDevelop external relationships with quality companies that demonstrate strong capacity and solid customer service levels. Support internal operations acting as liaison and providing necessary assistance, research and support to the Underwriting departmentSubject matter expert for assigned coverage/lines of business.Page BreakJob RequirementsBachelors degree or equivalent work experience3+ years experience in commercial lines service in an insurance company, agency operationsResident producer licenseAbility to be licensed in all 50 statesTravel Required (approx. 3 trips annually within the United States)Agency management system experience, preferredMust be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the futureExcellent attention to detailOrganizational skills, ability to handle multiple priorities while maintaining efficient workflowsCustomer Driven - able to take initiative towards resolving agency and customer needsCommunication skills, both written and oralAble to present ideas clearly to customersHandle multiple and changing prioritiesWork environment & Physical DemandsInside climate-controlled office buildingAbility to lift 25lbsTravelProlonged sitting and using a PCPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Department OverviewThe Account Services Department creates an exceptional customer experience for both current members and prospects of HAI Group. This team knows the customers characteristics including their challenges in the Public and Affordable housing space and builds relationships to solve those problems through HAI Group products and services. The Account Services Team represents HAI Group externally at conferences, trade shows, industry events and member/prospect visits translating the HAI Group mission and vision into every interaction. The Account Services Team members develop positive customer relationships to bring new business into the enterprise, within an assigned territory. Company OverviewHAI Group[1], is the nations leading property-casualty insurance company founded by and dedicated to affordable housing organizations. While we are recognized as a pioneer of affordable housing insurance programs, insurance is not our only strength. We protect, preserve, and promote the sustainability of affordable housing with an array of products and services that support the challenges housing organizations face. Besides insurance, we offer risk management services, online training, and consulting services used by more than 1,500 housing organizations nationwide. Headquartered in Cheshire, Connecticut, HAI Group was recognized as a Top Workplace from 2020-2025.Cultural ObjectiveHAI Group contributes to a culture that creates a safe and healthy working environment and a space of inclusiveness and belonging for all by: exceeding our customers expectations, working collaboratively across the organization, embracing diversity, and demonstrating mutual respect and empathy.HAI Group Benefits and PerksBonus program eligibilityAnnual merit programOutstanding 401(k) program and non-elective contributionFlexible work schedulesGenerous paid time off, paid volunteer days and paid holidaysMedical, vision and dental InsuranceCompany paid life, AD&D, short-term disability, and long-term disability coverageHSA, FSA and dependent care optionsOn-Site wellness: Full gym and locker rooms, wellness initiatives, outdoor basketball and tennis court, picnic pavilion areaTuition reimbursement and loan repaymentProfessional developmentCommunity outreachHAI Group is an Equal Opportunity Employer.HARRG Inc., reserves the right to fill this position at a level above or below the level included in this posting.No agency submissions please. Resumes submitted to any HAI Group employee without a current, signed and valid contract in place with the HAI Group Recruiting team for this position will become the property of HAI Group and no agency fees will be paid.[1] HAI Group is a marketing name used to refer to insurers, a producer, and related service providers affiliated through a common mission, management, and governance. Property-casualty insurance and related services are written or provided by Housing Authority Risk Retention Group, Inc.; Housing Authority Property Insurance, A Mutual Company; Housing Enterprise Insurance Company, Inc.; Housing Specialty Insurance Company, Inc.; Innovative Housing Insurance Company Inc.; Housing Investment Group, Inc.; and Housing Insurance Services, Inc. (DBA Housing Insurance Agency Services, Inc. in NY and MI).PIb60f70218941-31181-39851845RequiredPreferredJob IndustriesOther

Created: 2026-03-11