Retail Customer Service Representative

Seasonal Floor Associate – (Rockefeller Center, NYC)Location: New York, NYType: Seasonal (Through end of year; potential extension)Hours: ~28–35 hours/week | 4 days/week | 7-hour shiftsAvailability: Full weekend availability required + at least 3 weekdays⭐ Key ResponsibilitiesDeliver exceptional customer service to guests Assist customers with purchasing branded merchandise, hardware, and accessoriesProvide product information, demonstrations, and personalized recommendationsOperate cash registers and handle transactions accuratelyRestock merchandise and maintain clean, organized displaysPerform routine display maintenance and minor repairsFollow attendance, punctuality, and store conduct guidelinesEngage customers proactively to support sales and enhance the guest experience? Required QualificationsAt least 1 year of customer service experience in a retail environmentCashier experience is requiredHigh school diploma or GEDAbility to lift and move merchandise safely, including ladder useStrong interpersonal and verbal communication skillsReliable, personable, and comfortable approaching customers? Preferred QualificationsExperience in video gaming or electronics retailWorking knowledge of Nintendo products, franchises, and gaming culture?️ Schedule RequirementsMust have full weekend availabilityMust be available at least 3 weekdaysStore hours: 10 AM – 8 PM (shifts may run 9 AM–6 PM, 10 AM–7 PM, 11 AM–8 PM, or 12 PM–9 PM)Schedules are provided 2–3 weeks in advanceBlackout dates: Black Friday and DecemberStore closed on Easter, Thanksgiving Day, Christmas Day, and New Year’s Day? Employee Value PropositionWork for a global leader in interactive entertainmentBe part of the only Nintendo retail store in the worldGain valuable experience in customer service, retail operations, and gaming cultureJoin a tight-knit, inclusive teamBenefits offeredPerfect for individuals passionate about video games and guest engagement? Work EnvironmentFast-paced retail setting with high guest interactionMust be comfortable approaching customers and upselling merchandiseJob Type & LocationThis is a Contract position based out of New York, NY.Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in New York,NY.Application DeadlineThis position is anticipated to close on Mar 31, 2026.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-03-21