Client Service Representative

NOW HIRING: Customer Support Representative | Direct Hire | Madison, WI | OnsiteSalary Range: $41,600.00 – $43,680.00 annually (USD)Join a growing organization focused on delivering compliant, high‑quality service to clients through accurate data validation, issue resolution, and relationship management.Job DescriptionWe are seeking a Customer Support Representative to provide excellent service to assigned clients by responding to inquiries, resolving issues, and ensuring compliance with regulations and internal procedures. This role requires strong attention to detail, professional communication skills, and the ability to exercise independent judgment while balancing customer and business needs.This position is ideal for someone with a strong customer service orientation who thrives in a fast‑paced, in‑office environment and is comfortable adapting to changing regulations and processes.Key ResponsibilitiesRespond in a timely manner to client communications via emailMaintain positive, professional relationships with assigned clientsAddress and resolve customer inquiries, problems, and complaints related to products and servicesPartner with internal team members and management to determine effective resolutionsUtilize internal programs and tools to support client success, providing coaching or assistance as neededStay current on regulations and internal procedures to ensure accurate and compliant serviceMaintain strict confidentiality of all personally identifiable information (PII)Share job knowledge with team members and contribute to a positive team dynamicPerform additional duties as assigned based on skill setMaintain consistent schedule and availability for clients and team activitiesTools UsedMicrosoft Office (Outlook 365, Word, Excel)Internal systems and operating platformsMust‑Have QualificationsHigh School diploma with 1+ year of customer service experience preferredStrong customer service orientation with excellent verbal and written communication skillsDetail‑oriented and compliance‑minded approachAbility to exercise independent judgment and problem‑solving skillsAbility to multi‑task and work comfortably with clients and coworkersProficiency with Microsoft Office applicationsAbility to learn and utilize internal company systemsWork Environment, Location & ScheduleFull‑time, direct hire position based in Madison, WIOnsite role, 5 days per weekSchedule: Monday–Friday, 8:00 AM – 5:00 PMOffice environmentCollaborative, team‑oriented culture focused on growth and trust#centralpriority26Job Type & LocationThis is a Permanent position based out of Madison, WI.Pay and BenefitsThe pay range for this position is $41600.00 - $43680.00/yr.An amazing benefits package so you can rest assured your needs are taken care of. Paid time off so you can have time to relax and experience a healthy work-life balance. Monday to Friday schedule with regular hours.Workplace TypeThis is a fully onsite position in Madison,WI.Application DeadlineThis position is anticipated to close on Apr 13, 2026.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-04-10