Customer Service Representative

We are seeking a friendly, reliable, and detail-oriented Customer Service Representative (CSR) to provide excellent support to customers by phone, email, chat, or in person. The CSR will handle inquiries, resolve issues, process orders, and ensure a positive customer experience.Key Responsibilities Answer customer questions via phone, email, chat, or social media. Resolve customer complaints in a calm and professional manner. Process orders, returns, and account updates accurately. Maintain customer records and document interactions. Provide information about products and services. Escalate complex issues to the appropriate department. Follow company policies and customer service standards. Meet performance and quality goals.Qualifications High school diploma or equivalent. Previous customer service experience preferred. Strong communication and problem-solving skills. Basic computer and data entry skills. Ability to multitask and work in a fast-paced environment. Positive attitude and strong work ethic.Skills Excellent verbal and written communication. Active listening. Time management. Conflict resolution. Attention to detail.Preferred qualifications:Legally authorized to work in the United States21+ years or older

Created: 2026-04-11