Test Center Administrator/Proctor- Full Time

Title: Test Center Administrator (TCA)Location: 332 S Michigan Avenue Suite 525, Chicago, IL 60604Wage: $20.00/hr. plus benefits for full time positionsHours: Full Time: Schedule 1: Monday, Thursday and Friday 8a-5p and Saturday 8 am - 3pmSchedule 2: Tuesday-Friday 8a-5p and Saturday 8a-3pAbout PSIJoin PSI A Global Leader in Testing SolutionsAt PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.About the RoleAs a Test Center Administrator (Exam Proctor), youll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.Role ResponsibilitiesWelcome test takers and explain testing procedures clearly.Verify IDs and maintain strict exam security protocols.Set up workstations and troubleshoot technical issues with internal teams.Supervise exams and ensure compliance with PSI policies.Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.Provide support for test takers with accessibility needs.Knowledge, Skills and Experience RequirementsHigh school diploma or equivalent.US citizenship is required.Customer service experience preferred (training provided).Strong communication skills and attention to detail.Ability to remain calm under pressure and handle sensitive situations.Basic computer skills; Microsoft Office experience is a plus.Physical ability to stand/walk for up to 40% of your shift.Commitment to exam security and compliance.Benefits & PerksCompetitive pay + comprehensive benefits (medical, dental, vision).Paid time off and retirement plans (401(k), pension).Flexible scheduling and work-life balance.Career development and training opportunities.Wellness programs and global initiatives.Volunteer opportunities and community engagement.Why Youll Love Working HereAt PSI, youre more than an employeeyoure part of a global team making a real impact. We value integrity, growth, and purpose. If youre ready to join a company that invests in your future, apply today!

Created: 2026-04-15