Data Entry / Customer Service Representative (Work ...

We are seeking a reliable and detail-oriented Data Entry / Customer Service Representative to join our remote team. This work-from-home (WFM) role combines accurate data management with high-quality customer support. The ideal candidate is organized, tech-savvy, and committed to delivering excellent service while maintaining data accuracy. Key Responsibilities: Accurately input, update, and maintain data in internal systems and databasesReview data for errors or discrepancies and ensure timely correctionsRespond to customer inquiries via email, chat, and phone in a professional mannerProvide information about products, services, and account detailsProcess orders, applications, and customer requests efficientlyMaintain detailed records of customer interactions and transactionsAssist with administrative tasks such as filing, reporting, and documentationCollaborate with team members to resolve customer issues and improve processes Qualifications: Previous experience in data entry, customer service, or administrative support preferredStrong typing skills with high accuracy and attention to detailExcellent written and verbal communication skillsProficiency in Microsoft Office (Excel, Word, Outlook) and/or Google WorkspaceAbility to work independently and manage time effectively in a remote environmentBasic computer and troubleshooting skillsHigh school diploma or equivalent (associate or bachelors degree is a plus) Preferred Skills: Experience with CRM systems (e.g., Salesforce, HubSpot, Zendesk)Familiarity with data management tools and spreadsheetsAbility to handle sensitive information with confidentialityStrong problem-solving and organizational skills Work Environment: 100% remote (Work From Home)Flexible or structured schedule based on company needsVirtual team collaboration and support Compensation: Competitive hourly rate (e.g., $25$35 per hour, based on experience)Pay rate review after 90 days with potential increaseOpportunities for growth and advancement Benefits (if applicable): Paid trainingFlexible work schedulePaid time off (PTO)Performance-based bonusesRequired qualifications:Legally authorized to work in the United StatesPreferred qualifications:16 years or older

Created: 2026-05-02