Billing Specialist

Date Posted: 09/17/2025 Hiring Organization: Rose International Position Number: 488667 Industry: Pharmaceutical/Healthcare Job Title: Billing Specialist Job Location: Monroeville, PA, USA, 15146 Work Model: Hybrid Work Model Details: Remote with potential onsite presence as needed Shift: Training- M-F 9:00 AM-5:30 PM for 3 weeks. Shift availability after training M-F 8:00 AM-8:00 PM Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 6 Min Hourly Rate ($): 19.00 Max Hourly Rate ($): 19.50 Must Have Skills/Attributes: Billing, Customer Service, Healthcare, MS Excel, Pharmacy Experience Desired: Healthcare reimbursement, medical Key Responsibilities of the Inbound Patient Account Services Coord (1-2 yrs) Required Minimum Education: High School Diploma or equivalent **C2C is not available** Job Description ***Only qualified Billing Specialist candidates located near the Monroeville, PA area to be considered due to the position requiring a potential onsite presence*** Required Education: • Verifiable High-school diploma or GED required. Required Qualifications/Skills/Experience: • 6 months experience in healthcare billing, reimbursement, collections practices, and/or infusion services. • Minimum 1 year experience performing healthcare reimbursement, medical Key Responsibilities of the Inbound Patient Account Services Coordinator. • Experience with computers, including 1+ years working with Microsoft Word, Outlook, and Excel. • Effective written and verbal customer service skills. • Ability to work independently and on a team. • Ability to offer emotional support and empathy. • Flexibility with work schedule to meet business needs, including but not limited to 8-hour work shift. Preferred Qualifications/Skills/Experience: • 1 year experience in healthcare billing, collections practices, and/or infusion services. • 1 year experience in pharmacy billing and reimbursement. Billing Specialist Overview: An Inbound Patient Account Services Specialist advocates for the patient and portrays "Putting People First" by taking a hands-on approach to help people on their path to better health. In this role, a Inbound Patient Account Services Specialist will provide a high level of customer service, resolve patient billing questions, and report potential trends to Leadership for review. We will support you by offering all the tools and resources you need to be successful in a collaborative team environment. Job Duties: • Develop a deep understanding of CLIENT Specialty processes and learn how customer service impacts a patient's journey from order to reimbursement for services. • Helping patients to navigate complex billing and reimbursement processes to assure efficient and timely billing and reimbursement for services. • Build a trusting relationship with patients by engaging in meaningful and relevant conversation. • Manage difficult or emotional situations, responding promptly to patient needs, and demonstrating empathy and a sense of urgency when appropriate. • Accurately and consistently document each interaction in the appropriate Revenue Cycle system. • Record, review, and take next steps to follow-up and resolve patient concerns. • Gather and examine patient information to determine eligibility for payment plans. • Meet call center metrics that include call volume and call quality. • Use technology to effectively liaison with other departments across CLIENT Specialty. • Demonstrate an outgoing, enthusiastic, professional, and caring presence over the telephone. **(Fully Remote - but needs to be close to the office in case there is any technical issues with equipment) ** Industry: Healthcare Estimated Start Date: 10/06/2025 **Only those lawfully authorized to work in the designated country associated with the position will be considered. ** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. ** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Created: 2025-09-24