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Part-Time Membership Coordinator

Beacon Hill - Chicago, IL

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Job Description

Beacon Hill is hiring! Our client is looking for a part-time Membership Coordinator to start immediately. This role serves as the first point of contact for membership inquiries, ensures accurate data management, and helps deliver a positive member experience. The Membership Coordinator works closely with staff and volunteer leadership to strengthen the association's community and advance its mission. Key Responsibilities: Manage day-to-day membership operations, including processing new applications, renewals, and payments. Maintain and update membership database; generate reports on membership trends and statistics. Serve as the primary contact for member inquiries via phone and email, providing timely and professional responses. Assist with onboarding new members and ensuring they are aware of benefits, resources, and events. Support membership marketing and outreach campaigns to attract new members and retain existing ones. Prepare and distribute membership communications (welcome messages, renewal reminders, newsletters). Collaborate with events staff to ensure member engagement at programs, webinars, and conferences. Track and follow up on lapsed or pending memberships. Provide administrative support to membership committees or working groups. Qualifications: Previous experience in customer service, membership, or administrative support, ideally within an association or nonprofit. Strong communication and interpersonal skills; comfortable engaging with members and stakeholders. Proficiency in Microsoft Office Suite; familiarity with association management software (AMS) or CRM systems a plus. Highly organized with attention to detail and ability to manage multiple priorities. Self-starter who can work independently and as part of a team. Ability to work 10-15 hours per week Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Created: 2025-09-24

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