Quotation Administrator
Rose International - Cary, NC
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Date Posted: 09/17/2025 Hiring Organization: Rose International Position Number: 488659 Industry: Manufacturing Job Title: Quotation Administrator Job Location: Cary, NC, USA, 27511 Work Model: Hybrid Work Model Details: Hybrid 1 Day/Week Shift: 08:00 AM -05:00 PM Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 3 Min Hourly Rate ($): 25.00 Max Hourly Rate ($): 30.00 Must Have Skills/Attributes: Customer Service, Interpersonal Skills, MS Excel, Problem Management Experience Desired: Experience with SAP (4 yrs); Experience in a customer relationship related role (4 yrs) Required Minimum Education: High School Diploma or equivalent Preferred Education: Associate degree **C2C is not available** Job Description Education: • High School Diploma or GED. • Associate degree or equivalent experience required. Required Knowledge/Skills, Education, and Experience: • 2-5 years' experience in a customer relationship-related role, in a fast-paced environment. • Positive attitude and passion for customer service. • Successfully manage competing priorities while achieving key performance indicators and maintaining a high level of quality. • Experience communicating ideas and rationale to internal teams and customers. • Must have excellent interpersonal skills, interact favorably with others, and skilled at maintaining positive relationships while working to resolve problems and maintain a high level of professional integrity. • Excellent organizational skills with an ability to manage time and prioritize based on the impact and criticality of customer issue. • Strong PC skills (MS Office software like Word, PowerPoint, Excel, and Outlook) Preferred Knowledge/Skills, Education, and Experience: • Ability to professionally investigate and respond to requests in a timely manner. • Strong communication skills and are adaptable to change. • Ability to think at a high level and apply business concepts. • Experience to anticipate customer needs. • A history of acting as a collaborative team player with cross-functional teams. • An interest in solving problems that don't have obvious solutions. Responsibilities: • You will conduct a review of the service request to determine the elements required to generate a formal quotation. • You will communicate quotations to customers, answer questions, provide clarifications, and collect approvals. • Your role will have oversight of key performance indicators and track the success of quotation activity from request through invoice and collection. This position may suit you best if you are familiar with what is below: • You have experience interacting with customers requesting service. • You have a strong sense of ownership over your activities and enjoy driving toward great outcomes for external and internal customers. • You will work with customers to resolve complex issues that arise to clarify issues, and address concerns. • As part of a new team, you will have the opportunity to identify enhancements and drive efficiency to improve customer satisfaction. • You have very good communication skills in the customer environment, and you show team orientation, communication skills, and customer orientation. **Only those lawfully authorized to work in the designated country associated with the position will be considered. ** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. ** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Created: 2025-09-24