Patient Services Specialist

Job Title: Patient Services Specialist Location : Dallas, TX 75246 Duration: 3 Months+ ( Temp w/possible perm ) Work Schedule: Mon-Fri 8 AM - 4:30 PM Job summary: Provides a range of intermediate-level intake and associated administrative services pertaining to patients being admitted to the hospital and/or treatment facility or receiving outpatient services to include obtaining demographic, insurance, and medical information; collecting co-pays and deposits; scheduling follow-up appointments; and ordering diagnostic tests as directed. What is expected (essential functions): · Interviews patients to obtain demographic information. · Ensures reimbursement for services through verification of insurance eligibility and obtaining insurance authorization within the required time frame. · Inputs patient registration information into computer registration system and verifies accuracy of information. · Provides accurate patient, medical, financial, or procedural information to patients or approved outside entities as directed. · Discusses financial arrangements and issues with patients and/or family members. · Facilitates patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support. · Maintains patient charts; prepares required forms orders and maintains inventory of supplies as required · Participates in process improvement initiatives. · Serves as an onboarding resource for new patient services staff.

Created: 2025-09-25