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Telecommunications Customer Representative

Legacy Marketing Management - Carmichael, CA

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Job Description

Capable of turning a quick call into a great conversation? Read on! We see every customer call as an open door. As a Telecommunications Customer Representative for AT&T's B2B clients, you'll bring clarity to confusion, options to obstacles, and genuine support to businesses that rely on fast answers. Think of it as customer service that thinks two steps ahead. Legacy Marketing Management 's leaders bring years of marketing experience - guiding our team with a strong vision and innovative approaches to help our clients succeed. Our experienced, forward-thinking leadership team always looks for new ways to help our clients (and people) excel. Telecommunications Customer Representatives need the following: Strong communication and active listening skills Calm, patient demeanor when problem-solving Ability to learn and explain technical details Organizational skills and attention to detail Previous customer service experience (preferred) Basic computer and CRM skills High school diploma or equivalent

Created: 2025-09-25

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