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Customer Enrollment Representative

Educo Solutions - Pflugerville, TX

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Job Description

What We Are Educo Solutions is a sales and marketing firm based in Austin, TX, offering personalized marketing strategies, comprehensive training programs, entry-level marketing and sales jobs, and immediate career opportunities. We create campaigns that engage, inspire, and quickly turn leads into customers. URGENT HIRE: Austin Marketing Firm Seeking Customer Enrollment Representatives! We are urgently seeking passionate and enthusiastic Customer Enrollment Representatives to add to our D2D team! This critical role serves as the first impression for AT&T clients and the primary contact for enrollment inquiries. We need a driven "people-person" who can immediately create stellar customer experiences and leave a lasting positive mark. Every Customer Enrollment Representative will receive the following benefits from day one: Competitive Compensation Rapid Career Advancement Supportive Culture Customer Enrollment Representative Essential Functions Include: Promptly addressing questions and guiding potential customers through the AT&T enrollment process with a positive attitude and precise information. Ensuring every client interaction is positive, memorable, and contributes to a favorable company impression. Demonstrating consistent commitment to immediately meeting and exceeding customer expectations. Serving as the main point of contact for AT&T clients regarding enrollment, providing comprehensive and timely support. Streamlining and simplifying the AT&T client enrollment journey for maximum efficiency. Thoroughly informing customers about AT&T service plans and current promotional offers to facilitate quick, informed decisions. Swiftly and courteously resolving customer complaints and problems. Continuously updating knowledge of all AT&T offerings and operational guidelines to provide accurate information without delay. Effectively collaborating with other teams to ensure seamless handovers and consistent client support.

Created: 2025-09-25

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