Client Relations Associate

Dive into a role where people skills meet career goals. As a Client Relations Associate, you'll play a key part in bringing innovative wireless solutions to Richmond residents. You become the go-to person for all things Verizon - from explaining why their internet is slow, to recommending tailored offerings that fit their lifestyle. If you're a people-person looking to start a career with a telecom giant, you're exactly who we want! Client Relations Associate Key Responsibilities: Foster and nurture robust relationships with existing and potential customers, acting as their main point of contact for all sales process inquiries, requests, and support. Actively engage with customers to discern their telecommunications requirements, preferences, and questions. Propose and advocate for client products, services, and solutions that align with customer needs and goals. Work in conjunction with internal departments, such as sales, technical support, and compliance, to guarantee smooth service delivery and customer issue resolution. Remain updated on the newest products, services, and promotions to effectively inform and educate customers as needed. Perform market research to pinpoint industry trends and brand opportunities.

Created: 2025-09-25