Service Support Analyst- Expert

Date Posted: 09/12/2025 Hiring Organization: Rose International Position Number: 488451 Industry: Government/Staffing Job Title: Service Support Analyst- Expert Job Location: Raleigh, NC, USA, 27699 Work Model: Hybrid Work Model Details: This position requires on-site 2-3 days a week Shift: 8 to 5 Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 13 Min Hourly Rate ($): 30.00 Max Hourly Rate ($): 35.00 Must Have Skills/Attributes: AWS, Desktop Support, ServiceNow, Technical Experience Desired: Active Directory and Linux experience (4 yrs) **C2C is not available** Job Description ***Only qualified Service Support Analyst candidates located in the Raleigh; NC area will be considered due to the position requiring an onsite presence*** Required Skills: • Red Hat OpenShift virtualization experience of at least three years (3 Years) • AWS and Azure experience (2 Years) • Understanding of ServiceNow ticket process (2 Years) • Active Directory and Linux experience (4 Years) • Experience working in a highly dynamic environment where priorities change constantly (2 Years) Job Responsibilities: • Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience • Technical assistance, support, and advice to end users for hardware, software, and systems • Hands-on technical and functional assistance to business and technical users • Remote technical and functional assistance to business and technical users **Only those lawfully authorized to work in the designated country associated with the position will be considered. ** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. ** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Created: 2025-09-25