Encompass Administrator

Position : Encompass Administrator Salary : $65,000 - 100,000k Benefits : Competitive Medical/Dental/Vision Insurance with $0 cost options, Retirement Plan w/ match, 3.5 Weeks PTO, etc. Location : Lansing, MI area (Onsite) We are seeking a full-time, permanent Encompass Administrator to be an integral part of a mortgage technology team! Here are a few reasons why you should apply: Outstanding culture with family-oriented feel, and technology department is valued. Competitive compensation and benefits package with $0 cost healthcare options. Located in a new building with modern technology, collaborative areas and sweet treats. Responsibilities : Work within Encompass integrations including LoanNex Pricing, TPO Connect, LO Connect, Consumer Connect, Velocify, DataConnect and other Ellie Mae Network services Manage user tickets related to user issues for assigned persona/system and provide interdepartmental support by responding to inquiries, troubleshooting problems, and determining solutions Write or modify application programs according to standards utilizing modern programming languages/technologies and applies industry standard software development best practices. Analyze system changes to assess business impact and translate requirements into efficient solutions. Design, develop, and implement code changes; create test scripts and documentation; manage test environments; and coordinate production releases. Walk internal customers through problem solving process, provide feedback and see problems through to resolution Preferred Experience: Experience supporting and administering Loan Origination Software such Encompass by ICE Mortgage Technology Experience with Encompass Web , Encompass 360 or JavaScript Knowledgeable of mortgage loan process, current mortgage lending laws & regulations, mortgage loan documentation, mortgage loan terminology Comfortable using a ticketing system such as JIRA Experience with input form builder and business rules Ability to build custom forms Willingness to learn new technologies and preserve and grow your knowledge of ICE Mortgage Technology products and services and helpdesk procedures Good communication and collaboration skills Bonus Experience: Experience with Encompass, LO Connect, Velocify, Consumer connect, TPOC (wholesale / correspondent portal), Data Connect, LoanNex (Pricing Engine), or SnapDocs (Hybrid Closing Vendor). Exposure writing code in JavaScript or Visual Basic Experience with Encompass Partner Connect (EPC) creating automated workflows #LI-NB1 #ZRCFSTECH #INSEP2025

Created: 2025-09-25