Real Estate Program Manager, North America

KEY OBJECTIVE The primary objective of the Real Estate Program Manager is the cost effective and consistent delivery of quality construction and capital improvement projects leveraging third party providers.  This position has responsibility for the strategy and goals of the construction phase of the project, the oversight and management of various project managers and materials and labor suppliers to deliver on these key objectives as well as the customer relationship management of key stakeholders including the GCRE Regional Directors and their business unit clients. MAJOR DUTIES & RESPONSIBILITIES Provides project-specific workplace strategy for the stage-gated real estate approval process, in support of the Regional Directors Strategic partner with Facilities Management and Transactions Management functions Oversight and management of outsourced Project Manager's (PjM) for the delivery of real estate projects Provides direction to the third-party Occupancy Planner Manages key Chubb Real Estate vendor relationships including, architects, engineers, furniture suppliers, and others, as well as, maintaining aggressive pricing and discounting and driving consistent quality and on-time delivery Ensures compliance with Chubb Workplace guiding principles and architectural standards and adherence to exception approval processes for non-standard and out-of-scope work Ensures project managers deliver all projects on time and under budget with careful management of contingency Contributes to Workplace's ongoing development of architectural standards and workplace strategy Responsible for a consistent approach to project delivery for all Real Estate projects within their remit and aligned with global processes and procedures Participate in the annual planning and budgeting for capital projects Review and approve proposals and invoices ensuring scope and cost are as required or budgeted Travel to projects as required to ensure quality and cost control Responsible for project close out, material and as-built archiving Performs after action reviews and quality assessments on third party project managers and projects BS in Design, Architecture, Engineering or similar field 5-10 years of Project Management for Real Estate activities Procore, CAD, and CAFM proficient Outstanding interpersonal skills to develop, drive and maintain relationships within and outside of Chubb. Viewed as a key partner and trusted advisor for all items Real Estate Workplace. Strong customer relationships skills including the ability to be influential in challenging situations Must be organized and detail-oriented Proficient in Microsoft Suite including PowerPoint, Word and Excel Strong written and oral communication and presentation skills Strategic thinking in Real Estate and space related situations Experience in budgeting and fit-out cost awareness Ability to manage multiple outsourced staff, running multiple projects simultaneously Must be results-driven and ability to meet commitments under pressure Ability to collaborate effectively with colleagues at all levels Must be an independent thinker, taking ownership of work and showing initiative Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Created: 2025-09-25