Customer Support Representative - TELECOMMUNICATIONS

The customer comes first within the hospitality industry and that is no exception at our company. Our Customer Support Representatives help the local customers by offering products and services to increase their brand awareness and community outreach. As a Customer Support Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Support Representative will be the difference between their encounter being just average or an exceptional one. The primary purpose of the Customer Support Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client's customers. As a Customer Support Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience. The responsibilities and tasks of the Customer Support Representative consist of: Understanding the products we offer to properly explain services and benefits to customers and answer any questions so they get what they genuinely need Keeping a record of customer interactions, processed orders, and service schedules Stay up to date on all services to be knowledgeable in responses for customers and continue to develop new skills Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff

Created: 2025-09-25