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Training and Development Admin - 20/hour

Beacon Hill - Rock Hill, SC

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Job Description

Training Coordination & Scheduling Schedule and set up orientation calls. Schedule and manage Business Week training calls. Coordinate Field Operations onboarding training sessions. Maintain onboarding schedules. Track new Franchisees and Regional Operations hires for training classes. Training Support & Facilitation Provide support during training sessions (e.g., breakout rooms, technical assistance for logging in, cameras, speakers). Communicate/assign online quizzes during training. Attend and provide support at graduations. Communication & Reporting Manage at-risk FZ email communications. Send and track onboarding welcome emails. Communicate test scores, graduates, and retakes. Send required updates to the Legal team during training. Create and manage Trumpia text message blasts for each training class. Manage SharePoint training page updates. Learning Management System (LMS) Administration Log attendance, assign training, and run training reports. Update exam day status. Record and distribute exam results. Update final exam scores and rankings. Training Materials & Documentation Research, prepare, and send training manuals Update and order manuals as needed. Prepare name tent cards, notepads, pens, swag, and snacks for training classrooms. Print uniform lists and table name cards for participants. Event Preparation & Execution Prep and maintain training classroom environments. Create the Graduation PowerPoint presentation. Support Sushi Display Case setup and communication. Announce final exam scores and recognize top performers. Send internal memos related to training Annual & Recurring Responsibilities Create and maintain the annual Employee Training Calendar. Order gifts for franchisees attending training once per year. Training Administrator Skills Summary Proficient in Microsoft 365 Suite , with advanced skills in Excel (e.g., formulas, pivot tables), Outlook , and Word for documentation, communication, and scheduling. Learning Management System (LMS) Administration experience or familiarity (e.g., user management, course uploads, reporting). Experience with or ability to quickly learn Customer Relationship Management (CRM) systems such as Salesforce . Strong organizational and time management skills , able to prioritize and manage multiple tasks or training schedules efficiently. Highly detail-oriented , ensuring accuracy in records, communications, and training materials. Excellent written and verbal communication skills , capable of creating clear training documents and engaging with learners and stakeholders. Demonstrated strong customer service orientation , ensuring positive interactions with employees, managers, vendors, and training participants. Comfortable with data entry, reporting, and analytics to support training metrics and compliance tracking. Able to coordinate logistics for in-person and virtual training sessions, including scheduling, invites, materials preparation, and follow-up. Familiarity with e-learning tools or platforms (e.g., Articulate, Canva, Zoom, or Teams) a huge plus. Experience or aptitude for process improvement and documentation of standard operating procedures (SOPs) . Multi-cultural experience a plus Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Created: 2025-09-25

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