Customer Solutions Specialist

Customer Solutions Specialist About the Role and Company- Customer Solutions Specialist CFS New York is working with a well-established professional services firm with a presence nationwide that services the country's top corporate clients They are seeking an Customer Solutions Specialist to join their growing team This role will be located in Long Island (Amityville) Some perks include offering free lunch on Fridays, hosting happy hours and other events throughout the year Role Responsibilities- Customer Solutions Specialist Primary point-of-contact that supports selected clients Work closely with Field Managers on requests and/or issues that may arise Provide operations support to all departments within the organization Schedule project crews for services, training, and deliveries Creating and closing work orders for Regional spreadsheets and Project Crew schedules Customer liaison for follow-ups and customer service issues Update corresponding client systems to ensure tracking and billing of all services performed Manage project budgets; review and correct any variances weekly Preferred Qualifications- Customer Solutions Specialist Bilingual (English and Spanish) is required 2+ years professional experience; open to industry Experienced in coordinating and scheduling Exposure to systems / tech savvy Strong customer service skills #LI-RP2

Created: 2025-09-25