PRODUCE/DEPT LEADER
Kroger - San Francisco, CA
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Overview Join to apply for the PRODUCE/DEPT LEADER role at Kroger . Job Description: Implement all company and division policies to achieve maximum sales and profits in the produce departments. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy, and implementation of all company policies. Be alert and assist in store security. Be perceptive and handle customer complaints. Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating all produce department personnel. Proper indoctrination of all department employees. Ensure they can read scales and prices correctly. Provide adequate knowledge and training of price marking, ensuring emphasis on customer courtesy and productivity; ensure skills learned are properly utilized. Supervise all aspects of salad bar operations. Discuss with the store manager the most efficient and practical working schedules of both full- and part-time employees for maximum efficiency. Maintain personable, clean and neat appearance of departmental staff, with proper uniforms and identification. Maintain good communication with all store personnel. Plan, organize, direct, and control the activities of the produce department; may take charge of the store operation in the absence of the store manager (in scope of authority). Direct the receiving, storing, pricing, and merchandising of all produce products. Assure adequate stock and supplies by proper ordering so that department inventories can be maintained at optimum levels. Maintain and submit required records and reports and use them effectively. Maintain effective housekeeping in all areas, including cleaning and/or defrosting cases, keeping floors clean, and maintaining a clean cooler and preparation area; proper disposal of waste and materials. Keep adequate supplies on hand: bags, pricing and making equipment, etc. Analyze continuously all aspects of the produce department (space allocation, design, display, price marking, rotation, inventories, personnel, etc.) and periodically make changes or recommendations to the store manager. Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner. Be prompt, tactful, calm, courteous, and professional in all interactions. Demonstrate an aptitude to manage people and organize workloads. Perform all duties as assigned by the store manager and/or supervisor. Ability to work cooperatively in a high-paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands. Willing and available to work weekends and holidays as needed. Understanding of all key components of department operations (e.g., managing people, merchandising, computer-assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.). Working knowledge of produce and preparation and general knowledge of store operations. Ability to communicate with employees, customers, and supervision; able to react quickly to changing priorities and demands. Effective written and oral communication skills. Ability to make intelligent decisions quickly. Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers. Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise. Desired Produce work experience or similar experience in food preparation. Past work record reflects dependability and integrity. About Us Based in Northern California, Foods Co. merged with The Kroger Company in 1998. Today, we're proudly serving Foods Co. customers in 20 stores throughout Northern California. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We strive to provide the ingredients you need to create your own recipe for success at work and in life. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Foods Co. family! What You'll Receive From Us The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including medical, dental, vision and prescription coverage. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and financial tools/coaching. Associate discounts on purchases, including food, travel, technology and more. Up to $21,000 in tuition reimbursement over your career. Vast potential for growth through training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page. Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries Retail #J-18808-Ljbffr
Created: 2025-10-01