Wire Transfer Specialist

Our goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908, we have built a legacy upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community-focused and team-oriented work culture where we invest in our associates to ensure success within the company. Fidelity Bank, headquartered in New Orleans, Louisiana, believes in making a difference by living our mission of "Here for Good" to help families and businesses thrive in the communities we serve. Our mortgage division, NOLA Lending Group, is a leader in providing residential home financing solutions in 46 states. Fidelity promotes a culture of work/life balance for all associates. We offer a competitive total rewards package for eligible associates including: Competitive pay based on the position, qualifications, relevant experience, and skillset Paid Time Off Up to 14 paid holidays annually Comprehensive Medical, Dental, and Vision Insurance Employer Funded Health Savings Account Paid Parental Leave 401(k) with matching contributions Wellness Program to reduce health insurance premiums Free or discounted banking and mortgage services Basic Life Insurance and AD&D Tuition Reimbursement Plan Associate Referral Program Associate Volunteer Program Employee Assistance Fund (subject to IRS guidelines) Employee Assistance Program Opportunities for training and career development Gym Discounts, Verizon Wireless Discounts, Tickets At Work Discounts Retail branch locations are closed on Saturdays! The benefits listing is for informational purposes. Additional details regarding compensation and benefits will be provided during the application process. Fidelity reserves the right to modify, amend, or terminate any and all benefits at any time. Do you want to make a difference? If so, this opportunity may be the right choice for you! Fidelity Bank/NOLA Lending Group is looking for competitive, self-reliant, energetic individuals that are driven to succeed. Position Summary: The Wire Transfer Specialist is responsible for the administration of the Bank's wire transfer systems, and related products and services, and oversees the Bank's participation in the Federal Reserve Communications System, which enables the creation and transmission of payment messages, account balance monitoring, and other related fiduciary and funds transfer functions. The incumbent is responsible for verifying, issuing, processing domestic outgoing and incoming wires for the Bank customers and commercial and residential loan customers. Also processes foreign outgoing and incoming wires in USD's. This position is non-exempt under the Fair Labor Standards Act and is eligible for overtime pay. Required Qualifications, Competencies, and Skills: GED or High School diploma 5 years' experience in wire or funds transfer in the financial services industry Basic knowledge of related state and federal banking compliance regulations, Bank policies and procedures, and a Bank's products and services Basic experience, knowledge and training in wire or funds transfer activities, terminology and products and services Ability to write, pronounce, understand, process and accurately balance large dollar figures in foreign and domestic currencies Ability to work proactively, independently and in team setting with minimal supervision Proficient in Microsoft Office Suite to include Word, Excel, Outlook, Teams Developed cognitive skills to include Analytical, Decision-Making, Organization & Planning Developed intrapersonal skills to include Follow-Through, Initiative Developed interpersonal skills to include Communication, Collaboration, Client Focus Developed technology skills to include Technical Acumen Preferred Qualifications, Competencies, and Skills: Bachelor's degree in accounting, business, finance or a comparable field Understanding of Fed Line Advantage FRB process for entering and clearing wires EFT GOLD platform experience

Created: 2025-10-01