Customer Service Specialist (CSC)

Job Title: Customer Service Specialist (CSC) Location : Temple, TX 76508 Duration: 6 Months+ (Possibilities of Extension) Job Summary: This includes answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests. Ability to assist in special projects. What Is Expected: · Proficient in ALL phone and work request dispatch responsibilities. Ability to fill in for CR 1's on any shift. · Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV. · Assists with the workflow and assignments for patient transporters. · Leads or participates in projects in support of the department. · Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department. · Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time. · Performs all position appropriate duties as required in a competent, professional and courteous manner.

Created: 2025-10-01