Wireless Customer Service Representative

We are a fast-paced and dynamic sales and customer service company that specializes in wireless product sales, customer acquisition, and brand representation for major telecommunications clients. Our team works directly with industry-leading wireless providers to deliver personalized service, product knowledge, and impactful results. As a Wireless Customer Service Representative, you will be assisting customers with their wireless needs, introducing them to new services and promotions, and helping grow client customer bases in a professional and approachable way. Wireless Customer Service Representative Responsibilities: Learn and maintain in-depth knowledge of wireless products, plans, and promotions to assist customers accurately and confidently Deliver excellent service by educating customers, answering questions, and recommending the right wireless solutions for their needs Represent major telecommunications brands in a professional, friendly, and trustworthy manner Open new customer accounts, process transactions, and help with service upgrades, plan changes, and activations Engage with customers to resolve issues, drive sales, and improve customer satisfaction Maintain brand standards and ensure all communications align with expectations

Created: 2025-10-01