Regional Customer Service Manager

Job Title: Regional Customer Service Manager Location: On-Site near Cuyahoga Falls, Ohio Schedule: Monday-Friday Salary: $110,000 - $130,000 Why This Opportunity Stands Out (Regional Customer Service Manager) : Regional Customer Service Manager Lead and grow a full-service customer service operation within a highly respected, international organization Collaborate across departments including supply chain, operations, R&D, and sales Make a strategic impact by shaping systems and processes that scale quality service Join a company with strong market presence in the manufacturing and distribution sectors Contribute to key initiatives that improve efficiency and customer loyalty Opportunity to lead change in a multi-regional, matrixed environment Key Responsibilities (Regional Customer Service Manager): Regional Customer Service Manager Manage and develop a team of Customer Service Specialists, both on-site and remote Ensure high service standards, including system proficiency, communication, and problem resolution Coordinate cross-functionally with teams responsible for order fulfillment, credit, inventory, and forecasting Support customer satisfaction through timely delivery, accurate orders, and proactive communication Qualifications (Regional Customer Service Manager): Regional Customer Service Manager Bachelor's degree or equivalent experience (10+ years in customer service or call center leadership) preferred Strong leadership experience managing teams in fast-paced environments Regional Customer Service Manager/ #CustomerService #Manager #CFStaffing #Opportunity #NorthEastOhio #ZRCFS

Created: 2025-10-02