EMS Liaison Nurse

Hours of Work :40hrsDays Of Week :Monday-FridayWork Shift :Job Description :The Methodist Dallas Medical Center Emergency Medical Service (EMS) Liaison and pre-hospital coordinator will act as the liaison to affiliated EMS and pre-hospital agencies servicing the health care system catchment area. The EMS coordinator will be responsible for using critical thinking skills, coordinates pre-hospital communications with EMS Providers, and enhances the continuum of care by facilitating the flow of the patient from the pre-hospital setting, through the acute care setting and back to the community. Works with team members and administration to improve customer satisfaction and maximize results within the emergency department and throughout the hospital. Demonstrates flexibility and adaptability to work process change, makes decisions and takes appropriate actions to solve problems. Originates, develops, or implements new methods to accomplish objectives by meeting the needs of our customers.Your Job Requirements:Graduate from an accredited school of nursing. (BSN preferred)Licenses and/or Certifications (Required and Preferred):Advanced Cardio Life SupportBasic Life SupportTNCC (preferred)CEN (preferred)Related Work Experience and Other Skills:Experience in EMS operations, EMS clinical education, and ability to evaluate the knowledge and technical skills of EMS providers.Ability to complete tasks in a satisfactory and timely fashion.Your Job Responsibilities:Educational Resource - Assist Emergency Department Educator with staff trainingBasic Life Support -CPR InstructorAHA - Caruth Initiative Grant Education (EMS Champion)Assist Stroke/Cardiac/Trauma Coordinators as needed.Performing education on Code STEMI, Code Stroke, MCI, & Trauma drillsProvide educational assistance to local EMS providersCoordinate paramedic CEs quarterly for ED paramedics as neededAssist Materials Specialist with medical equipment training.Hospital representative for EMS school activities, EMS student clinical scheduling and contractsMaintains all records of educational activitiesEMS/Emergency Department ComplaintsReceive and investigate complaints from EMS Providers, MHS Staff regarding EMS concerns, patient's complaints with EMS concerns, and family/visitors complaints regarding EMS related issues. Initiate and complete follow-up interviews as needed.Provide and report all EMS related complaints to ED Administration as needed.EMS/ED ResearchAssist ED and Hospital Administration with EMS and ED related research to improve EMS/ED relationships and hospital through put process.Research EMS and ED EMS volume stats for monthly, quarterly and yearly reports.Creates & Maintains EMS DashboardsReport pertinent research to ED Administration.Meetings/CommitteesED Leadership & Division ED Staff MeetingsTrauma Operations MeetingChest Pain Committee meetingsCode Blue committeeHospital Community Liaison MeetingsMethodist Health System - Semi-annual EMS MeetingsParticipates and attends North Central Texas - Trauma Regional Advisory Committee (NCT-TRAC) Zone 8 and Zone 4 Meetings. Will be a standing delegate for: Cardiac, EMS, Air Medic, PediAmerican Heart Association - Dallas Caruth STEMI Initiative /MLNTX quarterly meetingsAttend Biotel MeetingsAttend any EMS/Fire Dept. related events or meetings as needed.Coordinate, plan and host meetings and nursing /EMS conferencesEMS & ED/Hospital Relationships and EMS Patient ExperienceImprove and maintain a good working relationship with EMS Providers through communication, collaboration, and education.Meet with EMS/Fire Dept. leadership teams and other EMS Liaison quarterly per year as neededEMS/Fire Department station visits as needed.Follow up with EMS patients outcomes for all STEMI, trauma activations and CPR's, code stroke activations.Obtain copies of EMS reportsMaintains EMS lounge and EMS printing equipment such as daily checks, stocking and upkeep of room and equipment/appliances in roomsMaintains storage of EMS equipment and facilitates the return of all EMS equipment left at Methodist Dallas EDResponsible to assist EMS Services with ongoing quality assurance processes as needed.Acts as a liaison between the ED STAFFnd EMS for questions and concerns regarding clinical and professional interactionsEnsures that EMS Services provides the appropriate documentation of each patient brought to the EDOther Tasks and DutiesLifeNet Administrator - Operations and TrainingAdministrator EMS electronic medical recordsWork with ED Leadership and Emergency Management Department to assist in developing mock MCI drills and other mock drillsMaintains MCI Disaster Drill closet and equipment.Will work in the Emergency Department assisting in patient care and within the scope of practice when the ED is experiencing high acuity or volume and/or at the request of the ED ManagerWill respond to CODE Medical Emergency Response Team (MERT) when available while on dutyAssists the ED Manager with the overseeing of the Code MERT policy and response.Will develop and maintain dashboards for Code MERT'sWill collect and oversee the documentation on all Code MERT'sWill maintain & oversee the ED patient Follow up programDemonstrates the key elements of service excellence and MHS core values.Methodist Southlake Medical Center is a 54-bed, acute care hospital serving Southlake, Keller, Grapevine, and northeastern Tarrant County in North Texas. Designed to expand as the community grows, we have 11 operating suites, two endoscopy suites, a diagnostic and interventional catheterization lab, and a newly expanded emergency department with 12 exam rooms. We provide a full complement of services, from emergency care and advanced surgery to imaging. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned:150 Top Places to Work in Healthcare by Becker's Hospital Review, 2023Top 10 Military Friendly® Employer, Gold Designation, 2023Top 10 Military Spouse Friendly® Employer, 2023Cardiac catheterization labRobotic surgery capabilitiesSPECT/CT and nuclear medicine capabilities

Created: 2025-05-01