QA Test Analyst 3

Salesforce QA Test AnalystLocation: Nashville, TN (1 day on-site, moving to 5 days on-site in the near future)Schedule: Monday - Friday, 8am - 5pm CSTJob Type: W2 Contract, potential to extend or convertPay Range: $48 - 54/hourly with optional benefits packages including PTO, holiday pay, medical insurance, and 401kPosition's Contributions to Work Group:Enhanced Quality Assurance: Ensures the reliability and functionality of Salesforce applications through rigorous testing, reducing the likelihood of defects and improving overall system performance.Improved Business Processes: Identifies and recommends improvements to existing workflows, leading to more efficient and effective business operations.Stakeholder Collaboration: Acts as a bridge between technical teams and business users, facilitating clear communication and understanding of project requirements and goals.Comprehensive Documentation: Maintains detailed documentation of test cases, results, and business requirements, providing valuable references for future projects and audits.User Training and Support: Provides training sessions and support for end-users, enhancing their ability to utilize Salesforce features effectively and independently.Agile Methodology Adherence: Contributes to the Agile/Scrum process by participating in daily stand-ups, sprint planning, and review sessions, ensuring timely delivery of project milestones.Data-Driven Insights: Analyzes complex data sets to provide actionable insights that inform decision-making and strategic planning.Typical Task Breakdown:Work is either assigned through projects (typically in Azure DevOps) and ServiceNow.Most efforts have some form of project update meeting or daily/weekly SCRUM.Education & Experience Required:Bachelor's degree in computer science or equivalent training required.5-7 years related experience required.Technical Skills (Required):Proficiency in using the Salesforce platform, including Sales Cloud, Service Cloud, Experience Cloud, etc.Experience with software testing tools is preferred but not mandatory if strong manual testing skills are demonstrated.Familiarity with Agile/Scrum methodologies.Strong analytical skills capable of interpreting complex data sets into actionable insights.Excellent communication skills enabling effective interaction between technical teams and non-technical stakeholders alike.Ability to conduct requirement gathering sessions via workshops/interviews, documenting action items.Soft Skills (Required):Strong communication skills with business users.Strong collaboration with team members.Ability to learn and apply new knowledge quickly.#INDOEM

Created: 2025-05-14